Team Leader : Hospitality - Executive And Boardroom Services - Csd

South African Reserve Bank; Pretoria; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the banking sector seeks a Team Leader for its Hospitality Services to manage both teams and operations effectively. The role includes overseeing culinary services, enhancing operational performance, and engaging with stakeholders to ensure high-quality service delivery. The ideal candidate will have substantial experience in hospitality management and possess a relevant Bachelor’s degree, ensuring the continued success of hospitality operations.

Qualifications

• Five to seven years of experience as a team leader in hospitality.
• Bachelor’s degree in Hospitality Management with Culinary Arts specialization.

Responsibilities

• Manage outputs of the Hospitality Services team and ensure timely completions.
• Oversee operations in the SARB executive kitchen and Conference Centre kitchen.
• Ensure compliance with food safety and hygiene standards.

Skills

Leadership

Team Management

Cost Control

Food Safety

Stakeholder Engagement

Education

Bachelor’s degree in Hospitality Management

Specialisation in Culinary Arts

Tools

Archibus

Intelipos

Enterprise Resource Planning (iProc and Service modules)

Job description

Job title : Team Leader : Hospitality - Executive and Boardroom Services - CSD

Job Location : Gauteng, Pretoria Deadline : July 12, 2025 Quick Recommended Links

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Detaileddescription

Thesuccessfulcandidatewillberesponsibleforthefollowingkeyperformanceareas :

• Plan and manage outputs delivered by the Hospitality Services team to ensure that the work allocated is completed within set time frames and defined standards.
• Oversee and support the teams within the SARB executive kitchen, Conference Centre kitchen and boardroom services, ensuring efficient stock control management, cost-effective food production and the consistent delivery of high-quality meals and services.
• Manage the performance and development of the Hospitality Services team.
• Manage the operational performance of outsourced services, ensuring adherence to contractual obligations.
• Manage the continuous service and food quality improvement process.
• Manage the overall operational costs and identify measures to reduce waste.
• Manage financial tasks, including the administration of service requests, cost recoveries, charges and the payment of invoices.
• Implement, report, and communicate on the sustainability initiative results and provide recommendations as well as review initiatives where necessary.
• Keep abreast of the latest trends and developments within the hospitality industry on new products developments and / or services in the market.
• Ensure expenditure remains within prescribed limits and that service request costs are recovered.
• Plan and oversee ad hoc functions and events within the SARB venues and the official residence according to defined standards.
• Ensure compliance with food safety and hygiene standards, including Quality Management System and Occupational Health, Safety and Environment regulations.
• Lead engagements with internal and external stakeholders to ensure efficient and effective service delivery.
• Compile and provide management information through periodic integrated reporting to the manager and other senior personnel in the department..
• Manage all systems that support the Hospitality Service operations, such as. Archibus for the reservation system and compliance management), Intelipos for point-of-sale and stock management, and the Enterprise Resource Planning system for the iProc and Service modules, to ensure accuracy of information.
• Participate in the procurement process for all Hospitality Services commodities.

Qualifications

Job requirements

Tobeconsideredforthisposition,candidatesmustbeinpossessionof :

• a Bachelor’s degreein Hospitality Management with specialisation in Culinary Arts or an equivalent qualifications; and
• five to seven years of job-related experience as a team leader in hospitality in a corporate environment.