Team Leader, Fraud and Disputes

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.

To lead a team of analysts that detect and mitigate illegal and fraudulent transactions by setting monitoring systems and managing security threats identified through trend analysis. To drive a culture of operational excellence through managing the Fraud Detection Analyst Team by guiding and coaching them on rigorous fraud investigations and analysis to protect clients and the bank from the risk of increased fraud losses and disputes while preserving the business' reputation.

Qualification:

• Banking Diploma

Experience:

• 3-4 years experience in all facets of the banking service environment and its associated products, processes, and systems with experience in fraud risk management across banking products and platforms.
• Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment.

Behavioural Competencies:

• Checking Details
• Examining Information
• Adopting Practical Approaches
• Exploring Possibilities
• Providing Insights
• Interpreting Data

Technical Competencies:

• Fraud Risk Awareness
• Written and Verbal Communication
• Fraud Detection and Analysis
• Query Resolution
• Data Management and Administration