The External Fibre Sales Team Leader is responsible for overseeing and managing a team of sales representatives who engage directly with customers at their homes. As a Team Leader, you are tasked with ensuring that the team meets sales goals/targets and maintaining high levels of motivation and performance within the group.
This role involves direct interaction with residents through door-to-door sales efforts requiring effective communication and a customer-focused approach. Effective communication, problem-solving skills, and the ability to inspire and lead a team are essential for success in this role.
Requirements
Key Roles and Responsibilities:
- Door-to-Door Sales: Engage with residents in assigned communities to promote and sell fibre internet services, effectively communicating the benefits and features of our offerings.
- Team Management: Ensure the team meets sales goals/targets and maintain high levels of motivation and performance within the group.
- Walking Routes: Follow designated walking routes to maximize coverage and reach potential customers within the community.
- Educational Outreach: Educate potential customers about the advantages of our fibre internet services and answer any questions or concerns they may have.
- Feedback Reporting: Provide detailed feedback and insights after each shift, including customer interactions, concerns, and market trends.
- Working Hours: Work between 15:00 and 19:00 from Monday to Friday and between 08:00 and 12:00 on Saturdays.
- Sales Reporting: Accurately record and upload sales data into both client systems and our internal systems for tracking and reporting purposes.
- Customer Relationship Building: Foster positive relationships with potential customers and leave a favorable impression of the company.
Qualifications and Skills:
- Effective communication and interpersonal skills
- Self-motivated and able to work independently
- Ability to walk for extended periods and follow designated routes
- Sales or customer service experience is a plus
- Reliable and punctual
- Strong leadership skills
Only apply if you have the following:
- Your own reliable vehicle
- Willingness to transport your team daily to designated work areas
Reporting Structure:
The External Fibre Sales Team Leader will report directly to our Sales Operations Team to provide feedback on the team's performance.
Compensation:
- Monthly Fuel Allowance: We offer a capped fuel allowance to cover the team's monthly travel.
- Monthly Data Allowance: We offer a capped data allowance to cover the team's shared monthly data needs.
- Competitive Earnings: Earn up to 10k a month on a part-time basis.
- Part-Time Work: Work for no more than 3/4 hours a day (Monday-Saturday).
- Sales Training: Access training and development to enhance your sales skills and career growth opportunities.
- Community Impact: Make a positive impact on communities by connecting residents with high-speed fibre internet services.
- Career Growth: Explore opportunities for career advancement within the company and personal development.