Team Leader

Volvo Trucks; Newcastle; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Volvo Trucks Southern Africa is seeking a Diesel Workshop Supervisor to lead the workshop team at our Newcastle facility. You will drive efficiency, ensure KPI targets are met and manage costs while maintaining Volvo standards.

Requirements include Matric/N3, Diesel Mechanic Trade Test and at least 5 years in a diesel workshop with 2 years in a team-leader role. We value safety, teamwork and customer focus.

Qualifications

• Matric / N3 qualification.
• Diesel Mechanic Trade Test.
• Five (5) years’ experience in a Diesel workshop, with 2 years in a Team Leader/ Supervisor capacity.

Responsibilities

• Manage workshop activities to meet targets efficiently.
• Ensure adherence to Health and Safety requirements in duties.
• Coordinate with service advisors; monitor WIP and invoicing.
• Drive customer satisfaction through a customer-centric approach.
• Allocate technicians according to production plans; oversee daily staff activities.
• Maintain tools, equipment and documentation; ensure compliance to Volvo standards.

Skills

Supervision of people

Develop and train

Organize work

Leadership

Diagnostic expertise

Education

Matric / N3.

Diesel Mechanic Trade Test

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

The main purpose of the job is

to manage the activities of workshop employees to meet required departmental targets at the required levels of efficiency and service deliver.

Reporting:

The role reports to the Branch Manager.

Job Objectives

• To ensure you achieve the strategic business plan and objectives.
• To meet or exceed planned performance against the following KPI’s:
  • Parts sales and Gross Profit (GP).
  • Workshop sales and Gross Profit (GP).
  • Materials & Conversions.
  • S & A Expense Control (Profit and Loss Statement).
  • Aftermarket absorption.
  • Operating Income / Margin.
• To ensure that you and employees comply with all Health and Safety requirements in the execution of their duties.
• Drive customer satisfaction by ensuring that all activities are customer centric and value adding.
• Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Company’s work instructions and procedures.
• Ensure a full staff compliment at all times and ensuring that procedures are followed in line with relevant policies.
• Ensure the completion of performance evaluations on a regular basis.
• Effectively communicating with Business Control to ensure consistency with projections.
• Coordinating regular meetings with the managers to ensure their profitability and efficiency.
• To manage, develop and motivate employees in accordance with Company policy and culture.
• Overseeing and maintaining compensation plans for all employees as per the company policy.
• Ensure that all performance touch points and dialogues be completed on a regular basis.
• Ensure that all Volvo Group policies and procedures are adhered to and that all legislation is complied to.
• Ensure that the dealer is run as efficiently as possible.
• Supervision of daily staff activities.
• Effective daily planning of work ensuring efficiency at all times.
• Allocate available Technician according to the production plans.
• Ensuring high level of customer satisfaction is met consistently.
• Liaise with service advisor to ensure correct completion and processing of documentation.
• Monitor and control progress of jobs ensuring feedback to service advisors.
• Ensure relevant technical literature is in place providing guidance where required.
• Ensure that Technicians comply with the Volvo Standards.
• Ensure necessary control of workshop equipment, vehicles and special tools.
• Observe and follow directives given in policies, instructions as well as SHEQ.
• Ensure road testing and programming of vehicles according to required standards.
• Ensure vehicle testing is carried out.
• Address any issues of poor workmanship immediately.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Experience

• Matric / N3.
• Diesel Mechanic Trade Test.
• Five (5) years’ experience working as a Diesel Mechanical, 2 of which must be in a Team Leader/ Supervisor capacity within the workshop environment.

Key Competencies

• Supervision of people.
• Develop and train.
• Ability to effectively organize work.
• Leadership.
• Diagnostic expertise.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 10 November 2026.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.