Team Leader

National Care Group Limited; Gqeberha; On-site; ZAR 516,000 - 699,000; Full time

Benefits offered by this job

Career development

Paid training

Inclusive culture

Wellbeing support

Refer a Friend

Stream app access

Job summary

National Care Group Limited is seeking a Team Leader to supervise frontline staff in a person-centred care setting in Neston, Cheshire. The role focuses on maintaining independence for individuals while ensuring compliance with back-office duties.

You will lead a team, support staff development, and coordinate care delivery across homes, delivering high-quality care aligned with our values and standards.

Qualifications

• Minimum to be Level 3 NVQ/QCF in Health and Social Care or working towards it.
• Ability to motivate and manage a team.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee staff management and development.
• Lead staff to promote clients' well-being, safety and quality of life.
• Coordinate group and individual activities to meet client goals and well-being measures.
• Liaise with external parties to ensure effective communication within the home.
• Adhere to company values, policies, procedures, legislation and national standards.
• Meet individual annual objectives.
• Participate in on-call duties.

Skills

Team leadership

Communication

Empathy

Education

Level 3 NVQ/QCF in Health and Social Care

Job description

Job Introduction

Team Leader

Salary: £13.48 per hour (£28,038.40 per annum)

Working Hours: 40 hours per week

Location: Neston, Ellesmere Port

Service: Affinity Supporting People South Limited

We are currently looking for a Team Leader to join our team at Affinity Supporting People South Limited - based in Neston, Cheshire.

Affinity Supporting People South Limited is part of National Care Group. We deliver person-centred care and support, tailored to meet the needs of individuals with a range of diagnoses, including complex physical difficulties, learning difficulties, autism and mental health. Our dedicated team works closely with those we support to deliver person-centred care, empowering each individual to reach their goals and fulfil their aspirations.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We Won Specialist Care Provider 2025! - National Care Group

What’s in it for you?

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Team Leader Role

As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual's potential and independence. You will be the front-line manager, whilst also ensuring all necessary back office duties are completed within compliance.

Responsibilities

A Team Leader is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well‑being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well‑being, safety and quality of life
• Responsibility for completing and reviewing internal quality compliance systems
• Participate in on call duties

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest.

Ideal Candidate

• Supporting adults with learning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Full UK Driving Licence