Tax Software Implementation Consultant

Careers; Johannesburg; Hybrid; ZAR 400,000 - 600,000; Full time

Job summary

A technology consulting firm is seeking a Tax Software Implementation Consultant. You will leverage your accounting knowledge to implement software solutions and ensure customer success. The ideal candidate has strong tax experience, is technology-savvy, and works well with clients. This role involves traveling to client sites and collaborating closely with internal teams to enhance product features and customer training.

Qualifications

• A minimum of 1 year experience in accounting or tax.
• Exposure to data analytics.
• Experience working closely with large corporate customers.

Responsibilities

• Ensure excellent quality of stakeholder engagement and client relationships.
• Provide world-class configuration, support, and consulting services to clients.
• Prepare adequately for client engagements and own relevant documentation.

Skills

Solid working experience in accounting or tax

IT-orientated and technology-savvy

Advanced skills in MS Excel

Data analytics skills

Attention to detail and a passion for accuracy

Education

Bachelor of Commerce Degree Accounting or Financial Management

Bachelor of Science Degree with some Accounting

Honours in Taxation

Tools

Accounting software implementations experience

MS Office

Audit, Accounting, or tax software (SAP, Syspro, OneSource, CaseWare, CloudTax)

Job description

Tax Software Implementation Consultant

Join the dynamic Konsise Product team as a Tax Software Implementation Consultant. Be a crucial part of our team by way of utilising your strong accounting and tax knowledge to implement our amazing software solution within our clients sites. Ensure the success of our customers by working closely with our Konsise sales and development team.

Reason for vacancy : Company Growth

Reporting to : Head of Services

Management level of role : Task and project management, No employee management.

Working environment & travel : Although currently working from home. This is a fast-paced working environment. The role is based in Johannesburg, but the individual will spend at least 60% of their time working with clients either online or on-site. Customers are based across South Africa.

Working hours : 8 : 30am to 17 : 00pm when in the office and will ideally understand that there may be times that they need to work overtime on projects. When based at client sites, the individual will need to work the working hours stipulated by the client.

Purpose of this role :

The role has a two-fold purpose. As our Konsise and data expert, the person is responsible for successful implementation of the full Konsise suite of products at customers. Customer success is their priority.

Secondly, with deep product knowledge and customer insight, the person is required to work closely with the Product and Development team to develop and test new product features, including integration to various systems. This is essential to helping us build a great product that customers love to use.

Key Deliverables :

• Customer implementations and support :
• Ensure excellent quality of stakeholder engagement, and client relationships, attending client meetings or workshops relating to the Konsise set up.
• Provide word-class Konsise full-suite configuration, testing, support, and consulting services to our clients.
• Ensure accuracy and attention to detail during customer setup.
• Constantly keep updated on new releases, features and functionality to train clients as well as internal stakeholders.
• Prepare adequately for client engagements and own all relevant documentation and administrative tasks.
• Ensure all internal and external stakeholders are consistently communicated with, and expectations are met and managed.
• Identify and communicate innovations or knowledge that is created / implemented.
• Ensure excellent productivity in available hours and deliver work within agreed time frames.
• Ensuring that all administrative tasks are completed timeously, namely timesheets, project sign offs, and client communications where applicable.
• Consistently show the ability to identify risks and issues threatening the success, of your deliverables and understand the impact that it has on your work or project, ensure you think about possible mitigations before raising.
• Provide initial product training to customers and assist with product or support queries

Technical knowledge, skills & abilities

Solid working experience in accounting or tax

IT-orientated and technology-savvy

Advanced skills in MS Excel

Data analytics skills would be beneficial

Accounting software implementations would be desirable

Programming experience, even at a high school or personal interest level, would be beneficial

Behavioural, soft competencies & skills

Strong work ethic

Able to understand complex concepts

Organised, with great time-management and prioritization

Excellent communication skills

Ability to thrive under pressure and strict deadlines

Team player

Presenting solutions and products in written or oral reports

Attention to detail and a passion for accuracy

Desire to exceed customer expectations

Attitude for learning & innovation.

Display professional business etiquette

Ability to clearly communicate and manage client expectations

Excellent ability to develop strong client and stakeholder relationships.

Self-starter who is pro-active and can both identify project risks and address these successfully

Education & qualifications

Essential requirements

Bachelor of Commerce Degree Accounting or Financial Management

Bachelor of Science Degree with some Accounting

Desirable Requirements Honours in Taxation

Details of experience

A minimum of 1 years experience in accounting or tax or a tax Graduate.

Exposure to data analytics.

Experience as a consultant working closely with large corporate customers

Audit, Accounting, or tax software (SAP, Syspro, OneSource, CaseWare, CloudTax)

MS Office

What would make the applicant successful in the role?

The perfect candidate will have accounting and tax experience but has an undeniable passion for technology, data science and data analytics. The candidate will have a higher-than normal desire to learn new skills required for the role. The candidate will be good culture fit to join the product development team; where the culture of this team is one of customer success focus, continuous learning and growth, ownership, and accountability, delivering on goals and working together as a team. In addition, they should be comfortable working independently and building strong relationships with a diverse client base.

We are committed to employing the best person for the role.

For more information, or any questions contact Tamsin Jatho, [e-mail].

Konsise is part of the SurTech group of Companies