Tax Software Implementation Consultant

SurTech; Johannesburg; Hybrid; ZAR 300,000 - 450,000; Full time

Job summary

A technology and consulting firm in Johannesburg is seeking a Tax Software Implementation Consultant to enhance customer success through efficient software implementations. This role requires strong accounting knowledge and excellent client relationship skills, ensuring high-quality stakeholder engagement. The ideal candidate will be proficient in MS Excel and possess a background in accounting or tax. This position offers dynamic work with clients across South Africa and a commitment to continuous learning and growth.

Qualifications

• A minimum of 1 years experience in accounting or tax or a tax Graduate.
• Experience as a consultant working closely with large corporate customers.
• Ability to thrive under pressure and strict deadlines.

Responsibilities

• Ensure excellent quality of stakeholder engagement and client relationships.
• Provide world-class software configuration, testing, support, and consulting services to our clients.
• Prepare adequately for client engagements and own all relevant documentation.

Skills

Solid working experience in accounting or tax

IT-oriented and technology-savvy

Advanced skills in MS Excel

Data analytics skills

Strong work ethic

Team player

Attention to detail

Excellent ability to develop strong client relationships

Education

Bachelor of Commerce Degree Accounting or Financial Management

Bachelor of Science Degree with some Accounting

Honours in Taxation

Tools

SAP

Syspro

OneSource

CaseWare

CloudTax

MS Office

Job description

Join the dynamic Konsise Product team as a Tax Software Implementation Consultant. Be a crucial part of our team by way of utilising your strong accounting and tax knowledge to implement our amazing software solution within our clients sites. Ensure the success of our customers by working closely with our Konsise sales and development team.

Reason for vacancy: Company Growth

Reporting to: Head of Services

Management level of role: Task and project management, No employee management.

Working environment & travel: Although currently working from home. This is a fast-paced working environment. The role is based in Johannesburg, but the individual will spend at least 60% of their time working with clients either online or on-site. Customers are based across South Africa.

Working hours: 8:30am to 17:00pm when in the office and will ideally understand that there may be times that they need to work overtime on projects. When based at client sites, the individual will need to work the working hours stipulated by the client.

Purpose of this role:

The role has a two-fold purpose. As our Konsise and data expert, the person is responsible for successful implementation of the full Konsise suite of products at customers. Customer success is their priority.

Secondly, with deep product knowledge and customer insight, the person is required to work closely with the Product and Development team to develop and test new product features, including integration to various systems. This is essential to helping us build a great product that customers love to use.

• Customer implementations and support:
• Ensure excellent quality of stakeholder engagement, and client relationships, attending client meetings or workshops relating to the Konsise set up.
• Provide word-class Konsise full-suite configuration, testing, support, and consulting services to our clients.
• Ensure accuracy and attention to detail during customer setup.
• Constantly keep updated on new releases, features and functionality to train clients as well as internal stakeholders.
• Prepare adequately for client engagements and own all relevant documentation and administrative tasks.
• Ensure all internal and external stakeholders are consistently communicated with, and expectations are met and managed.
• Identify and communicate innovations or knowledge that is created/implemented.
• Ensure excellent productivity in available hours and deliver work within agreed time frames.
• Ensuring that all administrative tasks are completed timeously, namely timesheets, project sign offs, and client communications where applicable.
• Consistently show the ability to identify risks and issues threatening the success, of your deliverables and understand the impact that it has on your work or project, ensure you think about possible mitigations before raising.
• Provide initial product training to customers and assist with product or support queries

Technical knowledge, skills & abilities

• Solid working experience in accounting or tax
• IT-orientated and technology-savvy
• Advanced skills in MS Excel
• Data analytics skills would be beneficial
• Accounting software implementations would be desirable
• Programming experience, even at a high school or personal interest level, would be beneficial
• Strong work ethic
• Able to understand complex concepts
• Organised, with great time-management and prioritization
• Ability to thrive under pressure and strict deadlines
• Team player
• Presenting solutions and products in written or oral reports
• Attention to detail and a passion for accuracy
• Desire to exceed customer expectations
• Attitude for learning & innovation.
• Ability to clearly communicate and manage client expectations
• Excellent ability to develop strong client and stakeholder relationships.
• Self-starter who is pro-active and can both identify project risks and address these successfully
• Bachelor of Commerce Degree Accounting or Financial Management
• Bachelor of Science Degree with some Accounting
• Desirable Requirements Honours in Taxation

Details of experience

• A minimum of 1 years experience in accounting or tax or a tax Graduate.
• Experience as a consultant working closely with large corporate customers
• Audit, Accounting, or tax software (SAP, Syspro, OneSource, CaseWare, CloudTax)
• MS Office

What would make the applicant successful in the role?

The perfect candidate will have accounting and tax experience but has an undeniable passion for technology, data science and data analytics. The candidate will have a higher-than normal desire to learn new skills required for the role. The candidate will be good culture fit to join the product development team; where the culture of this team is one of customer success focus, continuous learning and growth, ownership, and accountability, delivering on goals and working together as a team. In addition, they should be comfortable working independently and building strong relationships with a diverse client base.

We are committed to employing the best person for the role.

For more information, or any questions contact Tamsin Jatho, [e-mail].

Konsise is part of the SurTech group of Companies

Required Skills:

Religion Offers Proof Customer Requirements Internal Audit Templates Consulting Tax Validation Deliverables Travel Continuous Improvement Risk Management Presentations Software Marketing Business Communication Sales Management