Tasting Room Manager

M3 Human Capital Management (Pty) Ltd; Stellenbosch; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A renowned wine estate in Stellenbosch is looking for a Tasting Room Manager to enhance guest experiences while managing staff and operations. Candidates should have a strong background in hospitality, at least 5 years of relevant experience, and excellent wine knowledge. The role requires good communication skills and a valid driver's license. Apply before July 30, 2025.

Qualifications

• Minimum 5 years’ experience in a similar role.
• Excellent knowledge of wine and hospitality industry.
• Valid driver's license and own reliable transport.

Responsibilities

• Present exceptional tasting experiences.
• Manage staff scheduling and training.
• Maintain the tasting menu and inventory.
• Plan tasting room events.

Skills

Excellent analytical skills

Problem-solving skills

Communication skills (written and verbal)

Customer relationship management

Sales generation

Education

Matric

Tertiary qualification in Hospitality or similar

Tools

MS Office Suite

Commerce 7

Job description

Please note that M3 is hiring on behalf of another company.

Our client, Bellevue Wine Estate, situated on the Bottelary road in Stellenbosch, is looking to appoint a Tasting Room Manager, who needs to balance their knowledge of wine and customer service with strong operational and management skills.

The successful candidate has excellent, analytical, problem-solving, and communication skills (written and verbal). Duties will include (but not be limited to): *Guest experience and hospitality (present exceptional tasting experiences) *Management of staff (scheduling, salaries, appointments, etc.) *Staff training *Inventory and merchandise management *Daily cash-ups and reconcile payment methods *Customer relationship management *Planning of tasting room events *Develop innovative ways to drive sales/sales generation *Maintain an up to date tasting menu *Financial management (budget and cost control) *All other managerial and administrative functions related to the position.

Essential qualifications, skills and experience:

• Matric required;

• A tertiary qualification in Hospitality or similar preferred;

• Minimum 5 years’ experience in a similar role;

• Computer literacy (MS Office Suite and Commerce 7);

• Excellent knowledge of wine, hospitality and/or restaurant industry;

• Good understanding of customer service and business acumen;

• Valid drivers license and own reliable transport.

Please apply online at www.m3online.co.za before 09:00 on 30 July 2025.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.