Tanzanite Sales Administrator

Amrod; Johannesburg; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a motivated Tanzanite Sales Administrator to join their dynamic team. This role involves assisting with managing client orders, preparing quotations, and maintaining strong customer relationships. The ideal candidate will possess excellent communication skills and a solid understanding of MS Office applications, particularly Excel and PowerPoint. You will play a crucial role in ensuring operational efficiency and supporting trade shows while upholding the company's integrity. If you thrive in a fast-paced environment and are eager to contribute to a collaborative team, this opportunity is perfect for you.

Qualifications

• 3+ years in administration, preferably in a similar environment.
• Strong communication skills for professional interactions.

Responsibilities

• Assist Key Accounts Manager with client orders and correspondence.
• Build and maintain customer relationships for up-selling opportunities.

Skills

Verbal and written communication skills

MS Office proficiency (Excel, PowerPoint)

Statistical and analytical skills

Customer relationship management

Education

Standard 10 / Grade 12 or equivalent

Tools

MS Office

Job description

Job Title: Tanzanite Sales Administrator

Location: Gauteng, Johannesburg

Deadline: May 30, 2025

Minimum Skills and Knowledge Required

• Standard 10 / Grade 12 or equivalent.
• Minimum of 3 years’ experience in a similar administration position.
• Experience at Amrod or in a similar environment is advantageous.
• Excellent verbal and written English communication skills for professional interaction with customers and colleagues, both telephonically and via email.
• Proficiency in MS Office applications, especially Excel and PowerPoint.
• Strong statistical and analytical skills.
• Willingness to work extended hours as operationally required.

Key Performance Areas

1. Assist the Tanzanite Key Accounts Manager with managing client orders, including generating quotations, creating job cards, and handling emails and correspondence.
2. Follow up on all outstanding work daily and communicate updates to clients.
3. Complete all administrative tasks, such as Amtrack reports, within set deadlines.
4. Build and maintain customer relationships, encouraging up-selling and branding opportunities.
5. Assist annually with trade shows, such as Markex.
6. Prepare embroidery and urgent quotes.
7. Handle sales of personalised catalogues.
8. Process unbranded and sample orders.
9. Meet with clients in the showroom as required.
10. Ensure compliance with health and safety standards.
11. Support other departments and roles as needed based on operational requirements.
12. Maintain high standards of housekeeping and hygiene within the department.
13. Uphold the company's integrity at all times.