Talent Manager Staffing Resource Management - Johannesburg

Oliver Wyman is now looking for a Talent Manager (Staffing / Resource Management) to join our Johannesburg Office!

Job Overview :

Engage actively and personally with local consultants in IMEA as well as know and understand their current strengths and development objectives, personal preferences, and career goals.

Frequently interact with partners across Industries and Capabilities ACG CCG and Specialist TMs across the region to understand and address project staffing needs and balance them with consultant preferences and career goals.

Performance Management

1. Actively engage in career review process working closely with the performance management team, your peers, and senior stakeholders; quality assurance of all project reviews and read as completed and participate in review processes.
2. Proactively seek informal feedback from Partners, Principals, and Engagement Managers as projects are ending to ensure issues and development objectives are taken into account for next staffing assignments as appropriate; seek informal feedback every 2-3 months on longer projects.
3. Provide career advice to consultants in IMEA and be keenly aware of consultants' preferences and performance based on frequent personal interactions. Working closely with the local CCG Partner and fellow TMs on ensuring consultants understand development needs and coach consultants on how best to meet firm expectations.
4. Ensure skills & experiences are updated based on project reviews.
5. Advise on and locally manage Oliver Wyman Talent Management Programs and business school sponsorships.
6. For assigned projects, collect all relevant details from Partners and/or ACG/CCG TMs on projects to be staffed.
7. Coordinate and interact daily with CCG and ACG TMs team to collaboratively and creatively develop team options across IMEA if required to provide best fit solutions. Provide Partner and/or TM Lead with appropriate team options.
8. Manage Business Development IC and other internal work needs.
9. Manage consultants leave request approvals and extensions.

Track and manage consultant learning & development in IMEA

1. Proactively engage consultants on up-to-date preferences and discuss options when available/appropriate.
2. Track how consultants are progressing against development objectives and line up intervention when appropriate, keeping the TM lead and CCG Partner/Practice Leads up to date on concerns and issues.
3. Track all consultants in your pool within IMEA for career progression, skills development, project rotations, and suggested training curriculum.
4. Primary responsibility for consultant data integrity; keep track of consultant database including availability, project experiences, areas of expertise, areas of interests, competency and skills development, utilization, and overall career progression.

Track morale of the Johannesburg office in IMEA

1. Responsible for monitoring local office morale; close coordination with office leads, CCG committee, and TM Lead on talent strategies for consultants to thrive within OW.
2. Acting as primary informal communication conduit for issues that may arise in the CCG.
3. Coordinate and raise work-life balance challenges; discuss with consultant and TM team and recommend action plan closely working together with the Wellbeing Lead.

Experience Required :

Ideal candidates will have a bachelor's degree and 2-4 years of relevant professional experience in a fast-paced and dynamic client services business environment. Talent management or HR experience preferred.

Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy.

Proven ability to foster relationships at all levels of the organization.

Skills and Attributes :

1. Proactive, positive, and a problem solver.
2. High level of energy, creativity, and initiative-taking.
3. Professional, tactful, and able to engage with colleagues at all levels in the firm.
4. Excellent communicator able to deal effectively with people at all levels in a multicultural work environment.
5. Methodical, organized, and excellent attention to detail.
6. Ability to maintain and respect confidentiality.
7. One who takes constructive feedback in stride and incorporates feedback quickly.
8. Collaborative team player.

Technical Skills :

1. Strong Word, Excel, and Outlook skills.
2. Fluent in English (written and verbal).
3. Experience working with a resource management system highly desirable.
4. Proficient with data analysis and reporting.

At Oliver Wyman we lead with heart; we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We are individuals who are self-starting, motivated, energetic, and entrepreneurial about what we do.

We have the common aspiration to have an impact, leave a legacy, and change the world. We have no interest in running a steady-state business. We want to build, grow, and shape the environment around us.

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion.

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity.

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations, and accelerate performance. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit oliverwyman or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender, orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience :

Manager

Key Skills

Business Development, Sales Experience, B2B Sales, Territory Sales, Customer Service, ATS, Cold Calling, HR Sourcing, Account Management, Home Care, Human Resources, Recruiting