Systems & Software Implementation Specialist (Non-Coding)

ReWorks Solutions

South Africa

On-site

ZAR 2,962,832 - 4,938,054

Full time

14 days+

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Job summary

A leading hospitality tech firm in South Africa is seeking a detail-oriented Systems & Software Implementation Specialist to implement and optimize software tools across hotel operations. The ideal candidate will have strong analytical and communication skills, experience with various software platforms, and the ability to collaborate with internal teams. This full-time role offers a structured workweek and is essential for streamlining operations in the hospitality industry.

Qualifications

Experience with CRM and operational tools.
Familiarity with low-code and no-code solutions.
Background in hospitality or hotel operations is advantageous.

Responsibilities

Design and maintain workflows in hotel software systems.
Integrate software tools to support business operations.
Collaborate with teams to execute project implementations.

Skills

Software platform proficiency

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Tools

Zoho

Jira

Jotform

QuickBooks

Job description

Overview

We are seeking a detail-oriented, tech-savvy individual to join our team at ReWorks Solutions as a Systems & Software Implementation Specialist (Non-Coding). In this non-coding role, you’ll be responsible for implementing, managing, and optimizing a range of software tools used across our hotel operations—including CRM platforms, task and project management systems, marketing automation tools, booking software, ticketing systems, and internal communications platforms like Teams, Slack, and Kipsu.

Responsibilities

Design and maintain efficient workflows within various hotel-related software systems.
Implement, configure, and integrate platforms such as Jotform, Jira, Zoho, and QuickBooks to support business operations.
Assist with the setup and enhancement of CRM and operational tools to increase visibility and process efficiency.
Collaborate with internal teams to execute projects using low-code and no-code solutions.
Troubleshoot system issues and provide user support to ensure smooth adoption across departments.
Stay current on new tools and recommend improvements to optimize cross-functional workflows.

Qualifications

Highly proficient and comfortable with using a wide range of software platforms.
Strong analytical and problem-solving skills; able to translate unclear requirements into practical software-based solutions.
Experience working with or implementing tools such as Zoho, Jira, Jotform, or similar systems is a plus.
Excellent communication skills and the ability to collaborate across departments.
Organized, detail-oriented, and proactive in identifying process improvements.
Prior experience in hospitality, hotel operations, or similar industries is an advantage but not required.

Salary & Benefits

Pay: Monthly USD Salary

To Apply

Email your CV and to move forward with the next steps, we'd love to learn more about your background and experiences through a short video. Please record a brief video introducing yourself and describing your relevant work experiences. You may upload your video using Google Drive or Loom, and then share the link with us with your application.

Please note that applications submitted without a video will not be processed further, so we encourage you to complete this step at your earliest convenience.

If you have not heard back from us within 14 days of application, please consider it as unsuccessful.

Job Details