Systems Operations Administrator

JVR Software; Wes-Kaap; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Network Finance in Western Cape is seeking an IT infrastructure professional to monitor servers, manage incidents, and administer Linux/Windows environments. The role involves diagnosing issues, implementing fixes, and improving monitoring and automation within production infrastructure.

The ideal candidate will have hands-on server administration experience, networking knowledge, and familiarity with hosting/datacentre environments.

Qualifications

• Hands-on Linux/Windows Server administration experience.
• Solid TCP/IP, DNS, HTTP, FTP, and email service knowledge.
• Experience with infrastructure monitoring and incident management.
• Strong troubleshooting and analytical problem-solving abilities.
• Familiarity with hosting, datacentre, cloud, ISP, or infra environments.
• Certifications such as Linux, Microsoft, or CompTIA are beneficial.

Responsibilities

• Monitor servers, infrastructure, and production environments to identify outages and performance issues.
• Respond proactively to alerts and investigate potential system concerns.
• Analyse logs and perform structured troubleshooting.
• Assist in maintaining high levels of infrastructure availability and reliability.
• Investigate and resolve infrastructure incidents and service disruptions.
• Diagnose technical issues and implement appropriate corrective actions.
• Escalate complex incidents to relevant technical teams when required.
• Communicate effectively during outages and track incidents through to resolution.
• Assist with administration and maintenance of Linux and Windows server environments.
• Apply system updates, patches, and configuration changes.
• Monitor, test, and maintain backup systems.
• Support the integration of new technologies into existing infrastructure environments.
• Support infrastructure security initiatives and adhere to access control policies.
• Identify and report vulnerabilities, suspicious activity, or configuration risks.
• Ensure infrastructure changes are properly documented and aligned with best practices.
• Assist internal teams with infrastructure-related issues and escalations.
• Provide technical guidance and feedback to Support and Engineering teams.
• Work collaboratively to resolve complex hosting and infrastructure challenges.
• Maintain accurate technical documentation.
• Identify opportunities for automation and operational efficiencies.
• Contribute to projects focused on improving monitoring, alerting, and infrastructure management processes.

Skills

IT qualification

Linux/Windows Server

Networking basics

Monitoring & incident mgmt

Troubleshooting

Hosting/Datacentre experience

Certifications beneficial

Education

IT qualification

Tools

IIS

Monitoring tools

Job description

Employer Network Finance Location Western Cape Job type Other IT/Computer Salary Not specified Posted 2 Nov 2026

• Monitor servers, infrastructure, and production environments to identify outages and performance issues.
• Respond proactively to alerts and investigate potential system concerns.
• Analyse logs and perform structured troubleshooting.
• Assist in maintaining high levels of infrastructure availability and reliability.

Incident & Outage Management

• Investigate and resolve infrastructure incidents and service disruptions.
• Diagnose technical issues and implement appropriate corrective actions.
• Escalate complex incidents to relevant technical teams when required.
• Communicate effectively during outages and track incidents through to resolution.

Server & Infrastructure Administration

• Assist with the administration and maintenance of Linux and Windows server environments.
• Apply system updates, patches, and configuration changes.
• Monitor, test, and maintain backup systems.
• Support the integration of new technologies into existing infrastructure environments.

Security & Operational Controls

• Support infrastructure security initiatives and adhere to access control policies.
• Identify and report vulnerabilities, suspicious activity, or configuration risks.
• Ensure infrastructure changes are properly documented and aligned with best practices.

Technical Support & Collaboration

• Assist internal teams with infrastructure-related issues and escalations.
• Provide technical guidance and feedback to Support and Engineering teams.
• Work collaboratively to resolve complex hosting and infrastructure challenges.

Continuous Improvement

• Maintain accurate technical documentation.
• Identify opportunities for automation and operational efficiencies.
• Contribute to projects focused on improving monitoring, alerting, and infrastructure management processes.

Essential Skills, Experience & Qualifications

• Relevant IT qualification, certification, or equivalent practical experience.
• Hands-on experience with Linux and/or Windows Server administration.
• Good understanding of TCP/IP networking, DNS, HTTP, FTP, email services, and IIS.
• Experience with infrastructure monitoring and incident management.
• Strong troubleshooting and analytical problem-solving skills.
• Exposure to web hosting, datacentre, cloud, ISP, or infrastructure environments is advantageous.
• Certifications such as Linux, Microsoft, CompTIA Network+, Server+, or similar are beneficial.

What We Are Looking For

We are seeking someone who enjoys digging deeper to understand why systems fail and how to prevent future issues. You will be a logical problem solver with a strong sense of ownership, excellent attention to detail, and the ability to remain calm under pressure during critical incidents.

The ideal candidate is:

• Proactive and self‑motivated
• Technically curious and eager to learn
• Detail‑oriented and process‑driven
• Collaborative and team‑focused
• Passionate about automation and continuous improvement
• Comfortable working in fast‑paced infrastructure environments

What Is In It For You?

• Work with modern hosting and infrastructure technologies.
• Gain exposure to large‑scale production environments.
• Collaborate with experienced technical professionals.
• Develop your skills through continuous learning and hands‑on problem solving.
• Be part of a team that values innovation, reliability, and operational excellence.