Systems Engineer Specialist

Ioco; Johannesburg; On-site; ZAR 40,000 - 70,000; Full time

Job summary

A leading company in Johannesburg is seeking a Systems Engineer Specialist for a contract position aimed at ensuring advanced technical support and the optimization of IT systems. The role involves extensive hands-on experience with VMware and various systems, contributing to improved IT operations and business continuity.

Responsibilities

• Install, configure, maintain, and enhance operating systems and data management tools.
• Diagnose and resolve technical issues affecting IT infrastructure.
• Ensure compliance with organizational procedures during project delivery.

Skills

VMware

Systems Management

Troubleshooting

Technical Support

Education

National Diploma in Information Technology

Bachelor's degree in Computer Science

Industry certifications

Job description

We are looking for a Systems Engineer Specialist to provide advanced technical support and expertise across hardware and systems software environments.

The role involves the installation, configuration, maintenance, and enhancement of operating systems, data management tools, office automation platforms, and embedded systems.

You will play a key role in diagnosing and resolving technical issues, performing system upgrades, and ensuring optimal performance and reliability of critical infrastructure components. This position is vital to maintaining seamless IT operations and supporting business continuity.

What you'll do :

1. Contribute to a culture of transformation by participating in culture building initiatives, business strategy, and CSI.
2. Stay abreast of developments in the field of expertise, ensuring personal and professional growth.
3. Understand and embrace the vision and values, leading by example.
4. Identify opportunities to improve or enhance processes, adding value to the organization.
5. Ensure adherence to documented procedures by auditing service delivery functions.
6. Ensure the correct and effective use of system hardware and software.
7. Resolve issues by inspecting malfunctioning computer hardware, software and/or components — analyzing causes and planning repair procedures.
8. Recommend solutions through investigation of service problems.
9. Support business process needs by performing and consulting on various technical tasks in diagnosis, repair, maintenance, and installation of computers and related equipment.
10. Ensure documentation for relevant systems software and operational documents are prepared and maintained.
11. Approve and recommend actions to be taken and identify those which merit action.
12. Adhere to organizational processes by ensuring standards are implemented and correctly applied during design reviews.
13. Enable decision making and technical reviews.
14. Ensure contingency during disaster recovery (DR).
15. Provide sustainable solutions per incident by conducting root cause and trend analysis.
16. Support knowledge management, continuity, and team success through constructive participation and sharing knowledge.
17. Maintain broad knowledge of state-of-the-art technology, equipment, and systems across domains.
18. Meet the organization’s problem management needs through liaising with vendors.
19. Build sound professional relationships and understand client needs.
20. Ensure accurate reporting to stakeholders.
21. Provide advice to junior staff through peer reviews and technical mentoring.
22. Make recommendations and plan for tuning system hardware and software.
23. Monitor system efficiency against SLAs.
24. Recover costs by ensuring time is captured correctly and against the correct project.
25. Ensure end-to-end project delivery.

Your expertise :

10 years' experience in VMWare. Rack and Stack experience at Data center.

Qualifications required :

National Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering, industry certifications, or a related field.

Other information :

Contract Position: 12 Months

Location: Johannesburg - Onsite