Systems Engineer / South Africa

Tech-Keys; Pretoria; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Tech-Keys in Pretoria, South Africa seeks an experienced Systems Engineer to design, implement, and maintain complex systems for clients. You will troubleshoot issues, collaborate with cross-functional teams, and provide client support to ensure project success.

Strong communication and problem-solving are essential. Relevant certifications and a degree in IT are a plus; familiarity with Azure and Datto is beneficial.

Qualifications

• At least 3 years as an advanced IT engineer.
• Excellent customer service and communication skills.
• Strong problem solving and analytical abilities.
• Ability to explain technical solutions clearly.
• Experience in Microsoft 365 administration.
• Networking experience.
• Experience troubleshooting printers.
• Experience with Azure and Datto.
• Degree in Information Technology is a plus.
• MS-102 certification is a plus.
• MD-102 certification is a plus.

Responsibilities

• Design, implement, and maintain complex systems for clients.
• Troubleshoot and resolve technical issues.
• Collaborate with cross-functional team to ensure project success.
• Provide technical support to clients as needed.

Skills

Advanced IT engineer

Customer service

Communication skills

Problem solving

Explain solutions clearly

Networking experience

Printer troubleshooting

Azure experience

Education

Information Technology degree

MS-102 certification

MD-102 certification

Tools

Datto

Microsoft 365 Administration

Azure

Job description

Tech-Keys is seeking an Experienced Systems Engineer to join our team. The ideal candidate will have a strong background in systems engineering and be able to design, implement, and maintain complex systems for our clients.

Responsibilities

• Design, implement, and maintain complex systems for clients
• Troubleshoot and resolve technical issues
• Collaborate with cross-functional team to ensure project success
• Provide technical support to clients as needed

Requirements

• Proven experience working as an advanced IT engineer for at least 3 years
• Excellent customer service and communication skills
• Excellent problem solving and analytical skills
• Ability to explain technical solutions in a clear and understandable manner
• Experience in 365 administration
• Networking experience
• Experience trouble shooting printers
• Experience with Azure
• Experience with datto
• Degree in Information Technology is a plus
• MS - 102 certification is a plus
• MD - 102 certification is a plus

Expected Outcomes

• Strong positive client feedback
• Strong positive internal feedback from other technicians/engineers
• Demonstrates ability to with a team to work issues through completion with minimal escalation
• Demonstrate ability to mentor other technicians/engineers
• Demonstrate ability to become a Subject Matter Expert
• Meet deadlines and due dates on assigned tasks

Desired Technical Certifications

• Cisco CCNA
• Microsoft 365 Certified Associate (Various Exams)
• Microsoft Azure Associate or Expert
• Microsoft MCSA (MCSE Preferred)
• VMware VCA (VCP Preferred)

Compensation & Benefits

Tech-Keys has been named an NJ Top Workplace four years in a row, and that’s no accident. As a growing, industry-leading Managed Service Provider, we’re deeply committed to a culture that prioritizes care; for our clients and for each other. Tech-Keys may be the right place for you if you’re looking for a place where your work matters and your people genuinely have your back.

At Tech-Keys, our team is built around five core values: Care, Be Proud, Be Fun & Balanced, Speak Up, and Aim Higher.

We look for people who care deeply about their team, their clients, their image, and their work. People who take pride in their work, communicate openly, and know how to maintain a healthy balance while staying positive are exactly who we're looking for.

If those values naturally align with who you are, there’s a good chance you’ll thrive here!

If they don’t, this probably won’t be the right fit, and that’s okay too!

We hire for both skill and culture because we believe the best teams are built on both.