Systems Engineer (Core Services)

Optimal Growth Technologies; Midrand; On-site; ZAR 600,000 - 1,000,000; Full time

Job summary

A leading company in the telecommunications industry seeks a Systems Engineer in Midrand for a 12-month project. The role involves compiling and implementing deployment plans, supporting project delivery, and integrating new solutions in a dynamic environment. Applicants should have extensive engineering experience, particularly in financial services, with strong skills in system support and DevOps practices.

Qualifications

• 7-8 years of engineering experience in financial services.
• Strong knowledge of system support and automation tools.
• Experience with change implementation processes.

Responsibilities

• Compile and implement detailed deployment plans for changes.
• Support project delivery in telecommunications, handling complex systems.
• Collaborate with architects for new solution development.

Skills

System support

DevOps practices

Automation tools

Excellent communication

Organizational skills

Time-management

Troubleshooting skills

Analytical skills

Problem-solving skills

Customer-centric mindset

Education

ITIL V4 Certification

Scrum fundamentals

Tools

JIRA

Zendesk

ServiceNow

Job description

Systems Engineer (CORE Services)

Location: Midrand

Duration: 12 months

Main Responsibilities

• Compile detailed deployment plans with step-by-step technical instructions for change implementations.
• Successfully implement deployment plans, whether self-compiled or provided by other engineers.
• Participate in delivery and support of innovative projects within the telecommunications industry, assisting with analysis and design of new roll-outs, releases, and patches.
• Support integration and deployment of new interfaces, solutions, and innovations.
• Assist in managing large, complex projects to ensure system dependencies are technically sound and meet requirements.
• Enable new features via APIs and system integrations.
• Collaborate with architects and service designers to develop new solutions and leverage platform capabilities.

Qualifications and Experience

• 7-8 years of engineering experience in a financial services environment.
• Expertise in system support, DevOps practices, and automation tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Knowledge of ITIL Service Operations and Agile methodology; ITIL V4 Certification and Scrum fundamentals are advantageous.
• Experience with mobile money systems, integrations, or financial systems.
• Ability to work independently, meet deadlines, and handle pressure.
• Good presentation skills, proactive, and self-motivated.
• Strong troubleshooting skills across software, hardware, and network environments.
• Experience with change implementation processes.
• Proficiency in diagnostic tools, log analysis, and remote troubleshooting.
• Familiarity with ticketing/support systems like JIRA, Zendesk, or ServiceNow.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical skills with attention to detail.
• Customer-centric mindset and passion for customer service.