Systems Controller

LIFE Healthcare Group; Empangeni; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare facility in Empangeni is seeking a Systems Controller to manage IT systems and provide 1st line support to users. Candidates must have a Grade 12 Certificate and a Diploma in IT, alongside 2 years of experience in IT. Strong communication skills and the ability to work under pressure are essential. Interested applicants should email their applications to the provided address by August 18, 2025.

Qualifications

• Min. 2 years of IT experience.
• Strong communication and coordination skills.
• Proven experience and excellent computer skills.

Responsibilities

• Provide 1st line support for hospital systems users.
• Maintain and manage all IT systems on-site.
• Troubleshoot system problems before logging with Contact Centre.

Skills

Communication skills

Problem-solving

Coordination skills

Attention to detail

Ability to work under pressure

Education

Grade 12 Certificate

Diploma in Information and Technology

Tools

IMeds

SAP

Kronos

Vision

Job description

A vacancy exists for a Systems Controller at Life Empangeni Private Hospital, reporting to the Patient Services Manager. The successful candidate will ensure the delivery of quality service to all system users.

Function

Patient services Facility Life Empangeni Private Hospital

Position

Systems Controller

Introduction

A vacancy exists for a Systems Controller at Life Empangeni Private Hospital, reporting to the Patient Services Manager. The successful candidate will ensure the delivery of quality service to all system users.

Critical Outputs

1. Provide 1st line support for the hospital systems users at all times
2. Maintain and manage all IT systems on-site
3. Ensure the security of IT systems
4. Follow the Life@work process for all users that require computer access
5. Assist end users during roll-out of new implementations
6. Establish and manage an internal call logging process for users in the hospital
7. Troubleshoot system problems before logging an event with Contact Centre
8. Coordinate and supervise the work of third-party companies such as CEOS, Di Data, Telkom, etc. (software and hardware implementation)
9. Provide feedback to users on the progress of their issues

Requirements

1. Grade 12 Certificate
2. A Diploma in Information and Technology
3. 2 years of IT experience
4. Strong communication and coordination skills
5. Influencing skills and ability to work under pressure
6. Attention to detail, performance through people, and partnership building
7. Proven experience and excellent computer skills
8. Knowledge of IMeds, Impilo, SAP, Kronos, and Vision is advantageous

Competencies

1. Problem-solving, analysis, and judgment
2. Resilience
3. Engaging diversity
4. Verbal and written communication and presentation skills
5. Influencing
6. Drive and energy
7. Excellence orientation
8. Ethical behavior
9. Building relationships
10. Customer responsiveness
11. Organizational awareness
12. Team player, very energetic, well-organized, and punctual
13. Ability to work under pressure in a constantly changing environment

Application Process

Email applications to [e-mail] by Monday, August 18, 2025.

Internal applicants are encouraged to discuss their application with their line manager. External candidates will also be considered.

Explore our vacancies, download the application form, and email it to the contact person specified in the job advertisement.

Additional Information

Life Healthcare is an Equal Opportunity Employer.

Only shortlisted candidates will be contacted. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful.