Systems Analyst I

Capitec; Stellenbosch; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Capitec is looking for an experienced individual to serve as the primary contact between business stakeholders and IT teams. This role focuses on aligning technology solutions with business goals, supporting system development, and ensuring timely resolution of issues. The ideal candidate will possess strong technical knowledge and interpersonal skills, enabling them to thrive in a collaborative environment.

Qualifications

• 2-4 years of technical experience in systems design, software development, or similar.
• 3 years of experience in card processing and transaction switching products.
• Experience working collaboratively with cross-functional teams.

Responsibilities

• Act as the primary contact between stakeholders and IT teams.
• Design, configure, and maintain automation across the Systems Development Lifecycle.
• Provide technical support and liaising to ensure timely resolution of issues.

Skills

Analytical Skills

Attention to Detail

Business writing skills

Communications Skills

Interpersonal & Relationship management Skills

Numerical Reasoning skills

Problem solving skills

Education

A relevant tertiary qualification in Information Technology

Tools

SQL

API integration

Jira

Confluence

Job description

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potential and continuously look for talented,driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees.Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better

Why Choose us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome,valued, focused, and has the opportunity to grow

Purpose Statement

• Primary contact between business stakeholders and IT teams in aligning technology solutions with business objectives
• To design, configure, and maintain automation and integration to systems across the Systems Development Lifecycle, which are aligned to business processes and relevant governance.
• To provide technical system support and query resolution and liaising with system parties to ensure timely resolution of technical issues.
  
  

Minimum Experience

• 2 - 4 years’ technical experience, such as in systems design and analysis, software development, systems engineering or similar
• At least 3 years experience in card processing and transaction switching products
• Experience within the functional area
• Experience working collaboratively with cross functional and technical teams.
  
  

Ideal:

• Experience of technologies relevant to the functional area.
  
  

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology
  
  

Qualifications (Ideal Or Preferred)

• Certification in ITIL
  
  

Knowledge

Minimum:

• Knowledge and understanding of:
• Functional knowledge of the respective area
• Systems analysis methodologies
• Defining functional and non-functional requirements
• Documentation including assistance with drafting documents for technical requirements and training purposes
• Where applicable for the functional area:
• SQL (e.g. My SQL and Microsoft SQL)
• API integration (e.g. web services, REST Services, SOAP, etc)
  

Ideal:

• Knowledge and understanding of:
• ITIL Principles and the application thereof
• Automation tools
• Object-Oriented Analysis and Design (OOAD)
• Project Management and coordination
• Banking systems and business models
• Card Processing
• Best practices for Quality Assurance (QA)
• Jira and Confluence
• Where applicable for the functional area:
• Programming and programming languages, enabling troubleshooting and escalation where required to Software Engineers. Could include:
• JAVA | C# | Python, Powershell, Postman/Soap |NET Frameworks |XML |JSON |HTML |CSS |JavaScript
  

Skills

• Analytical Skills
• Attention to Detail
• Business writing skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Numerical Reasoning skills
• Problem solving skills
  
  

Conditions of Employment

• Clear criminal and credit record