Systems Administrator III

Profile Personnel; Randburg; On-site; ZAR 250 000 - 450 000; Full time

Job summary

An established industry player is looking for an IT System Administrator to enhance product performance and support teams. This role involves troubleshooting, testing, and improving software, ensuring products are bug-free before deployment. The ideal candidate will have strong networking and Linux skills, with a proactive approach to problem-solving. You will collaborate with various teams to provide structured feedback and develop training materials. If you are passionate about technology and eager to make a difference, this position offers a fantastic opportunity for growth and impact in a dynamic environment.

Qualifications

• Strong networking and Linux skills are essential for this role.
• Experience in technical support and troubleshooting is required.

Responsibilities

• Test new software releases for stability and functionality.
• Diagnose technical issues and provide solutions efficiently.
• Collaborate with teams to enhance product quality and user experience.

Skills

Networking

Linux Administration

Scripting

Problem Solving

Technical Support

Communication

Education

A+ Certification

N+ Certification

2 Years in Technical Support

Job description

We are seeking for a IT System Administrator to lead the troubleshooting, testing, and improvement of our products. This role requires an individual with strong networking, Linux, and scripting skills who can effectively analyze product performance, provide feedback to development teams, and support both internal teams and clients. The ideal candidate will be a proactive problem solver with a passion for technology and continuous improvement.

Requirements:

1. A+ and N+ certification (mandatory).
2. Minimum of 2 years in a Technical Support role.
3. Strong administrative Linux knowledge.
4. Proficiency in scripting and command-line operations.
5. Solid networking and firewall experience, including IP configuration, subnetting, and gateway setup.
6. Understanding of control & instrumentation, low voltage systems, relays, and digital inputs/outputs.
7. Programming background is a nice-to-have but not required.
8. Takes initiative and is eager to impress.
9. Works well independently and in a team environment.
10. Communicates clearly and effectively, reducing the need for repeated explanations.

Key Areas of Responsibility:

1. Test new software releases from developers to ensure stability and functionality.
2. Replicate and diagnose technical issues reported in the field to identify solutions.
3. Troubleshoot and resolve product-related problems efficiently.
4. Ensure all products are free from critical bugs before deployment.
5. Analyze product performance and provide structured feedback to developers, installers, and technical teams.
6. Develop and maintain training materials, user guides, and troubleshooting documentation for internal teams and clients.
7. Collaborate with Operations, Support, Factory, Technicians, Clients, Developers, and Directors to improve product quality and user experience.
8. Assist in scripting and automation to enhance system functionality.