System Operations Analyst

Eqplus; Cape Town; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A well-established institution is seeking a Senior System Operations Analyst in Cape Town. This hybrid role focuses on system performance analysis and continuous improvement. Ideal candidates will have experience in system operations analysis and a relevant degree or diploma. You will work collaboratively with teams to enhance system performance and guide optimization efforts, ensuring systems run effectively.

Qualifications

• 18 months experience as a System Operations Analyst or similar.
• 4 years experience with a relevant diploma.
• 8 years experience with a certificate or equivalent qualification.

Responsibilities

• Collaborate with technical and functional teams to define system goals.
• Analyse system data to monitor performance and prevent failures.
• Build models and reports to guide implementation efforts.
• Research and evaluate new tools and architecture improvements.
• Test new systems in collaboration with end users.
• Document methodologies for others to build on.
• Offer guidance to junior team members.

Skills

SQL

System Design

.NET

Crystal Reports

EDI

Windows

Microsoft SQL Server

Visio

Visual Basic

SDLC

Systems Analysis

Oracle

Education

Degree in Computer Science or related field (NQF 7)

Diploma in related field (NQF 6)

Certificate in related field (NQF 4-5)

Job description

Overview

Our client a well-established institution is seeking the services of a Senior System Operations Analyst. This role is suited for a seasoned IT professional to focus on system operations and performance. The team supports complex enterprise platforms used across a wide user base and this role plays a key part in making sure those systems continue running at their best.

As the Senior Operations Analyst you will be diving into system performance analysis issue resolution and continuous improvement with a balance between hands-on work collaboration and strategic addition to monitoring dashboards this contract role is suited to someone who is analytical innovative inquisitive and wants their work to make a measurable difference.

Responsibilities

• Collaborate with technical and functional teams to define system goals and troubleshoot recurring issues
• Analyse system data to monitor performance prevent failures and recommend improvements
• Build models reports flow diagrams or specs that help guide implementation or optimisation efforts
• Research and evaluate new tools upgrades or architecture improvements
• Test new and updated systems in collaboration with end users
• Document methodologies that make it easier for others to build on your work
• Offer informal guidance to junior team members or peers when needed
• This is a hybrid position. Youll need to work effectively from a stable remote setup but also attend in-person meetings when called for; typically based on team rhythm or project needs

The ideal background includes

• Relevant experience in system operations analysis or technical business analysis
• A solid understanding of how enterprise systems function including databases performance tuning and systems integration
• Experience with data extraction reporting or visualisation tools
• The ability to turn technical findings into structured outputs that drive decisions
• Comfort working across technical and non-technical teams and a proactive detail-driven mindset

Experience and qualifications required

• A degree (NQF 7) in computer science information systems or a related field and 18 months experience as a System Operations Analyst or similar; OR
• A relevant diploma (NQF 6) and at least 4 years experience as a System Operations Analyst or similar; OR
• A certificate or equivalent qualification (NQF 4-5) with 8 years in similar roles

This role gives you a chance to work within a mature well-resourced IT structure with clear processes and opportunities to shape how systems evolve and perform.

Required Experience

Key Skills

SQL,System Design,.NET,Crystal Reports,EDI,Windows,Microsoft SQL Server,Visio,Visual Basic,SDLC,Systems Analysis,Oracle

Employment Type : Contract

Experience : years

Vacancy : 1