System Engineer And Desktop Support Technician

Motovantage; Gauteng; On-site; ZAR 200,000 - 600,000; Full time

Job summary

A leading company in the financial services sector seeks a System Engineer and Desktop Support Technician to enhance IT solutions and operational efficiency. Ideal candidates will help resolve complex technical issues and deliver exceptional customer service. These full-time roles require specific technical skills and relevant experience in system design and support.

Qualifications

• 4-5 years of experience in System Design and Administration.
• 1-3 years of IT Development experience for Desktop Support position.

Responsibilities

• Provide high-level technical advice and resolve complex problems.
• Monitor system security and implement policies.
• Provide onsite support to hardware, software, and peripherals.

Skills

System Design

Technical Support

Customer Service

Education

Bachelor of Technology – Computer Engineering

Job description

System Engineer and Desktop Support Technician

System Engineer

Job Summary: To provide high-level technical advice, resolve complex problems, monitor system security, and implement policies. Drive business profitability through IT solutions, enhance operational efficiency, and deliver exceptional customer service by resolving queries promptly. Cultivate relationships with stakeholders, provide second-level support, and ensure compliance with relevant legislation and audit requirements. Manage system capacity, upgrades, and patches, and continuously develop personal competencies.

Requirements:

• Bachelor of Technology – Computer Engineering or equivalent
• 4 to 5 years' experience in System Design and Administration

Desktop Support Technician

Job Summary: Provide onsite hardware, software, and peripheral support, ensuring continuous technical support. Drive business profitability through cost-effective IT solutions, enhance operational efficiency, and deliver excellent customer service by resolving issues swiftly. Build relationships with stakeholders and respond effectively to IT queries.

Requirements:

• 1 to 3 years' IT Development experience

Additional Information: The roles are full-time, mid-senior level positions in the IT industry, primarily within financial services and insurance sectors.