System Analyst IT Support Services T13, Distribution, Gauteng Cluster,Megawatt Park

Job Location: Gauteng, Johannesburg

Deadline: May 04, 2025

Qualification(s):

• National Diploma in Information Technology / Engineering / Information Systems at NQF6 with 240 credits

Related Minimum Experience:

• 3 years experience in Information Technology.

Skills and Competencies

Behavioural:

• Intellectual and ethical integrity
• Sound interpersonal relations
• Emotional maturity
• Teamwork

Leadership:

• Ability to work and interact effectively with people
• Team player
• Results orientated stakeholder management
• Motivating teams
• Effective at driving short term actions consistent with long term goals
• Working in a team towards common goals and the ability to lead and empower a team

Knowledge:

• Understanding of an IT environment
• International Organisation for Standardisation (ISO) 9001
• Information Technology Infrastructure Library (ITIL) processes
• Understanding Eskom business and value chains
• Apply solutions to business problems
• Applications and infrastructure
• Good understanding of Eskom and Group Technology strategic goals and priorities

Skills:

• Presentation
• Good problem solving and analytical skills
• Application and operating system configuration

Key Responsibilities

• Provide user support for logged incidents and requests.
• Develop solutions and enhancements on backend services and systems.
• Perform system testing.
• Perform system changes and enhancements.
• Perform process documentation and reviews.