Swedish speaking Guest Service Support Agent job – Competitive salary + benefits – Johannesburg[...]

Language Recruiters; Johannesburg; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading international travel company is seeking a Swedish speaking Guest Service Support Agent to work remotely from Johannesburg, South Africa. The role involves providing exceptional customer support, resolving complaints, and enhancing customer satisfaction. Candidates should be fluent in Swedish and possess strong communication skills, with a proactive approach to problem-solving.

Benefits

Excellent salary

Monthly performance bonuses

International working environment

Qualifications

• Fluent in Swedish and advanced English skills.
• Excellent interpersonal and written and oral communication skills.
• Fair knowledge of computer systems and basic applications.

Responsibilities

• Possess excellent product knowledge to enhance customer support.
• Resolve customer complaints and provide solutions.
• Proactively seek improvements for team performance.

Skills

Interpersonal skills

Problem solving

Communication

Job description

We have an exciting job opportunity for a Swedish speaking Guest Service Support Agent to join a leading international travel company and work remotely in Johannesburg, South Africa. If you enjoy talking to people and are able to work in fast-paced and competitive atmosphere, this job could be perfect for you! This company offers an excellent salary, monthly performance bonuses, an international working environment, and so much more…

Your key job responsibilities as the Swedish speaking Guest Service Support Agent in Johannesburg, South Africa (Remote) will include:

• Possess excellent product knowledge to enhance customer support
• Resolve customer complaints brought to your attention
• Provide the best possible solution to the queries of the customers
• Be proactive and look for improvement for yours and your team’s performances

Requirements for this Swedish speaking Guest Service Support Agent job in Johannesburg, South Africa (Remote):

• Fluent in Swedish with advanced English skills
• Excellent interpersonal and written and oral communication skills
• Possess a fair knowledge on how to use the computer system and its basic application
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
• Enjoy talking with people by phone and emails
• Able to work in fast-paced and competitive atmosphere

If you meet the above requirements for this Swedish speaking Guest Service Support Agent job in Johannesburg, South Africa (Remote), we would like to hear from you! Please send your CV through to [e-mail] today!

If you wish to view additional Swedish language jobs in South Africa, please click through to our job section.

Tagged as: Customer Service, Customer Service jobs, Swedish, Swedish Jobs