Swedish speaking Customer Service Agent job – Highly competitive salary + benefits –[...]

Language Recruiters; South Africa; Remote; ZAR 50,000 - 200,000; Full time

Job summary

An established industry player is on the lookout for a dynamic and enthusiastic individual fluent in Swedish to join their customer service team. This exciting remote opportunity based in Cape Town offers a chance to provide exceptional support to Swedish-speaking clients while contributing creative ideas to enhance marketing strategies. As a Swedish speaking Customer Service Agent, you will build strong relationships, handle inquiries, and monitor customer feedback to ensure a loyal client base. If you're passionate about customer care and ready for a thrilling adventure, this role is perfect for you!

Qualifications

• Fluent in Swedish with strong communication skills.
• Customer service experience is highly advantageous.

Responsibilities

• Provide exceptional customer care to Swedish-speaking clients.
• Handle inquiries and build strong customer relationships.
• Monitor feedback and propose innovative solutions.

Skills

Fluent in Swedish

Customer service experience

Strong organizational skills

Proficiency in English

Tech-savvy

Tools

Digital marketing tools

Social media platforms

Job description

Are you a dynamic and enthusiastic individual fluent in Swedish, with a passion for customer care? We’ve got just the opportunity for you! A leading global eCommerce company is searching for a Swedish speaking Customer Service Agent to work remotely in Cape Town, South Africa and embark on a journey of a lifetime! Don’t miss out on this exciting job opportunity!

Your key job responsibilities as the Swedish speaking Customer Service Agent in South Africa (Remote) will include:

1. Provide exceptional customer care and support to their Swedish speaking clients
2. Handle customer inquiries via various channels, delivering personalised and efficient assistance
3. Build strong relationships with customers, establishing a loyal and satisfied client base
4. Monitor customer feedback, identifying areas for improvement and proposing innovative solutions
5. Contribute creative ideas to enhance their marketing strategies, captivating the Swedish speaking market

Requirements for this Swedish speaking Customer Service Agent job in South Africa (Remote):

1. Fluent in Swedish, with excellent written and verbal communication skills
2. Proficiency in English to effectively collaborate with their international team
3. Customer service experience will be highly advantageous
4. Strong organisational skills, ability to prioritise tasks, and multitask in a fast-paced environment
5. Deep understanding of the Swedish market and culture
6. Tech-savvy with knowledge of social media platforms and digital marketing tools

Ready to embark on this thrilling adventure? Send us your application to [e-mail] today! This Swedish speaking Customer Service Agent job in South Africa (Remote) is waiting for you!