Survey Assistant

Creation of surveys, collation of data and reports in order to enable the business units to measure supply chain efficiencies.

What You'll Have Done Before

Baseline

• Grade 12/Matric or NQF Level 4
• Advanced Microsoft Excel
• 1-2 Years Customer Experience
• 1 Year Data Analysis Experience
• Awareness of Industry, Business Trends & Issues, processes & outcomes and how they impact on customer & business results

Advantageous

• Diploma/Degree

What You'll Be Doing

Business Communication

• Liaise with business/TL to ensure a thorough understanding of the project
• Decipher customer requirements in order to ascertain reporting requirements
• Communication/reporting to survey TL

Surveys

• Draft Surveys ensuring no ambiguity in phrasing
• Survey preparation from word documents into Online Survey Monkey (survey tool) format
• Survey CSI

Reports

• Compiles reports. Translates feedback from the survey tool into excel spreadsheets
• Generates relevant data and reports within non-negotiable deadlines.

Data Analysis

• Analyses survey scores/results/trends and makes recommendations from the findings.
• Prepares feedback presentations