Support Worker

Based at our Sheltered Scheme at Park Court Walkergate

Earn £12.60 per hour (£24,638 per annum) pro rata and enjoy great benefits including a Health Cash Plan.

This role was previously for full-time hours but is now part-time only.

Home: a place where you belong

Want to be part of a team that cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers with complex needs to develop their skills to live more independently in the community. You'll make a significant difference each day by helping our customers achieve their hopes and aspirations. Amazing, isn't it?

Typical day as our Support Worker

• Assisting customers with practical housing tasks to support them in maintaining their tenancy.
• Working with Older People Services for customers over 55 years old with housing support needs.
• Signposting customers to relevant services when needed.
• Carrying out risk assessments, support planning, goal setting, and regular reviews.
• Engaging in casual chats and catch-ups. There's no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Wouldn't it be rewarding to go home each day knowing you've helped change our customers' lives for the better? You'll experience this here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best lives, with attention to detail.
• Experience caring for others; previous work in care or caring for family members or children is valued.
• The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
• An understanding that each customer is unique, with the flexibility to adopt a personal approach, listening to understand their needs.

Due to current limitations on our certificates of sponsorship, we are unable to offer sponsorship to external candidates for this role. This is under regular review.

Our team

You will join Susan and our Newcastle Older People team. We're passionate about what we do! We're proud of working with customers who love raising money for charities through activities like coffee mornings. We're a supportive group and like to keep in touch via Teams daily and in person as much as possible.

Job details

• Monday to Thursday, 9:00 am to 2:30 pm; Friday, 9:00 am to 2:00 pm
• Although you'll work alone, we regularly gather for training and team meetings.
• Proficiency in using technology to update support plans, complete online learning, and collaborate with colleagues is required.
• An Enhanced DBS check is necessary, and we will cover the cost.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA, and Disability) support us all to be our best. Together, we make Home Group a great place to work!

What's in it for you

• 34 days of leave (including bank holidays and a 'me day' for personal use), increasing to 39 days, plus time off for volunteering.
• Health Cash Plan saving you up to £1,140 per year, covering dental, optical, prescriptions, alternative therapies, and more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? We can help.
• Opportunities to grow within the organization—'We Grow Our Own' colleagues (not literally!). When you're ready for the next step, you can grow with us!
• Colleagues matter to us, which is why we're recognized as one of the Top 10 places to work.

We also prioritize wellbeing, providing tools and support to help you when needed. Learn more about our benefits on our website.

Find out more

Click 'APPLY NOW' to see our Support Worker Job Description, learn about us, and get help with your application. Sometimes, we close roles early, so don't delay! Please let us know if we can do anything to support you during the process, such as making reasonable adjustments.

Key Skills

Nursing Home Experience, Developmental Disabilities Experience, Direct Support, Computer Operation, Caregiving, Case Management, Special Needs, Training & Development, Child Protective Services, Experience with Children, Word Processing, Addiction Counseling