Supplier Relations Coordinator

Tag; Stellenbosch; On-site; ZAR 300,000 - 450,000; Full time

Job summary

TAG is seeking a full-time Supplier Relations Coordinator to join a dynamic team in Stellenbosch. The role involves supporting the Global Procurement Department by coordinating supplier relations, enhancing staff engagement, and ensuring high-quality service levels across the board. Ideal candidates will have degree-level education and relevant administrative experience, alongside a strong awareness of the travel industry.

Benefits

Competitive salary DOE

Travel allowance

Membership to the company provident fund

Healthcare cover

Holiday entitlement

Qualifications

• Degree level education or equivalent experience.
• Proven administration skills in an organizational environment.
• Experience in travel management or the travel industry.

Responsibilities

• Support Procurement teams with administrative tasks.
• Organise supplier office visits and presentations.
• Maintain logs of Hotel Reward Points for business travel.

Skills

Strong geographical knowledge

Proven administration skills

Travel management awareness

Education

Education to Degree level or higher in related field

Tools

GDS booking tools

MS Office

Job description

About the Company:

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Supplier Relations Coordinator Overview:

We are looking for a full-time (40 hours per week) Supplier Relations Coordinator who can support our growing Global Procurement Department. As the Supplier Relations Coordinator, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:

• Deliver full administrative support for TAG’s Procurement teams and coordinate Supplier Relations activities for TAG global offices.
• Organise supplier office visits and agent presentations in liaison with other offices for coordination of availability.
• Communicate supplier events to encourage highest levels of staff engagement and attendance.
• Book accommodation for approved business travel requirements in accordance with company policy
• Maintain a log of Hotel Reward Points (or other such schemes) and allocate towards business travel as appropriate.
• Book function rooms for approved business purposes in line with marketing funds/agreements and departmental procedures.
• Respond to and advise agents with general supplier and ancillary product queries or hotel and ancillary programme training.
• Actively research supplier developments to build strong product knowledge and announce news, e.g., hotel openings etc. to relevant audiences.
• Continuously collect and update preferred supplier details on all applicable systems/databases to ensure accurate and current information is always available.
• QC new hotel load entries, and assist with new data entry loads, edits or updates.
• Update Preferred Suppliers KEYNOTEs and hotels to be put on red alert.
• Adhere to and promote the Preferred Supplier Programme (PSP).
• Assist with annual Request For Pricing (RFP) processes, renewal of supplier agreements, and completion of industry certifications or memberships.
• Process GDS rate loading, share loaded rates with approved hotels, conduct rate audits and action updates in TAGdesktop accordingly.
• Liaise between Finance commissions colleagues and TAG suppliers to enable collection of past/overdue invoices.
• Comply with PCI and Anti-Bribery rules, and log all supplier gifts, favours, value-added benefits etc.
• Collate and analyse data to produce statistical reports for management teams as requested
• Uphold TAG’s reputation for high-quality service levels, promote and represent TAG with full professionalism at all times.
• Develop and strengthen professional relationships with all stakeholders, suppliers and internal or external personnel.
• Be involved with other tasks covering Procurement-specific or other sections of the Commercial department (e.g., new staff training, Account Management, Sales) if necessary.
• Collaborate with Procurement teams for any departmental related issues or projects, and other relevant TAG departments for cross-divisional business activities.
• Share ideas or suggested improvements and assist with any applicable testing or implementations of new systems/databases etc.
• Bring any issues to the immediate attention of the Supplier Relations management team. Escalate anything of significant concern straight to the Procurement Director.
• Perform other duties as may be assigned from time to time.

Qualifications:

• Education to Degree level or higher in related field
• In lieu of education – equivalent combination of education and directly related experience
• Proven administration skills in an organisational environment or other establishment
• Travel management awareness and/or experience of the travel industry
• Strong geographical knowledge
• Working knowledge and/or experience of GDS booking tools
• Competent user of MS Office and other software packages

Experience TAG Perks:

• Competitive salary DOE
• Travel allowance towards your travel costs (dependent on shifts)
• Membership to the company provident fund
• Healthcare cover
• Holiday entitlement

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to [e-mail].