Supervisor Ii [ Regional Hub Manager ]

Findojobs South Africa; South Africa; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A recruitment agency is seeking a Regional Hub Manager in Western Cape to oversee the delivery of client KPIs and drive effective in-store execution. The ideal candidate will manage promotional activities, build strong relationships with store owners, and utilize data to enhance retail operations. Candidates should have solid experience in retail management and strong negotiation skills.

Qualifications

• Experience in retail management.
• Strong negotiation skills.
• Ability to drive sales and manage promotional activities.

Responsibilities

• Drive sales and manage retail relationships.
• Implement promotional activities and strategies.
• Conduct store audits and manage data compliance.

Job description

We are on the lookout for a Regional Hub Manager in Western Cape to deliver the client KPIs, including driving sell-out, maintaining, and growing retail assets, and retail mapping through effective in-store execution and building strong business relationships with store owners and their managers.

Key Responsibilities and Deliverables:

Drive sell out

• Understand targets per store, brand, and LSM, and break these down into measurable increments.
• Increase store volumes by identifying fast vs. slow movers and adjusting forward share accordingly.
• Drive ad hoc promotions/deals to boost sales.
• Negotiate space based on sales rates.
• Identify in-store cross-merchandising opportunities.
• Ensure stock pressure is applied.
• Monitor in-store pricing and communicate anomalies.
• Control and report out-of-stocks.
• Ensure sufficient stock ordering.
• Manage returned goods system and follow up on damaged goods.
• Develop strategies to increase sales.
• Implement promotional activities timely and report non-compliance.
• Train store sales consultants and ensure their registration on MCS.

Effective management of promotional activities

• Implement promotional grids as per timelines and objectives.
• Communicate promotional activities to relevant stakeholders.
• Negotiate POS material with store owners/managers.
• Ensure promotions are executed, maintained, and reported.
• Monitor competitors’ innovations.
• Ensure staff understand promotion mechanics and provide feedback.
• Create and execute innovative promotional campaigns.
• Carry out blitz activities as required.

Achievement of POP objectives

• Implement and maintain store-specific planograms and category flows.
• Provide feedback on forward share changes.
• Maximize forward share and identify cross-merchandising opportunities.
• Execute client briefs regarding POS material.
• Ensure market share is reflected in categories and shelf health is maintained.

Operational Management

• Resolve issues and escalate when necessary.
• Compile reports on initiatives and performance.
• Manage data capturing compliance.
• Use data to create retail mapping reports and initiatives.
• Conduct weekly store audits and implement improvement actions.
• Maintain and increase retail assets.

Distribution of new lines

• Inform customers and Product Consultants of innovations.
• Drive speed to market and negotiate new store listings.
• Distribute trade materials and train staff on new lines.
• Monitor sales and competitors’ innovations.

Stakeholder relationship management

• Build relationships based on trust and provide continuous feedback.
• Conduct review meetings and demonstrate resilience.
• Manage change effectively.

Assets and expenses management

• Maintain assets and manage budgets for optimal ROI.
• Control expenses and ensure compliance.
• Conduct performance appraisals and manage leave.

People management

• Create accountable teams focused on objectives.
• Manage targets, training, performance, and career development.
• Ensure compliance with employment equity and conduct disciplinary hearings when needed.

Teamwork and self-management

• Maintain quality and productivity standards.
• Plan, prioritize, and manage change and stress.
• Work collaboratively and give/receive feedback constructively.