Student Services Officer | £13 per hour

TN United Kingdom; East London; On-site; GBP 24 000; Full time

Job summary

An established industry player is seeking a dedicated Student Services Officer to join their team. This role involves supporting the daily operations of the Student Services reception, providing exceptional customer service to students and staff, and performing various administrative tasks. The ideal candidate will be empathetic and detail-oriented, ensuring confidentiality and compliance with GDPR regulations. This position offers a unique opportunity to contribute to a positive educational environment while engaging in professional development. If you're passionate about supporting students and enhancing their experience, this role is perfect for you.

Qualifications

• Experience in customer service and administrative roles.
• Knowledge of GDPR regulations and confidentiality handling.

Responsibilities

• Support the Student Services reception and manage student enquiries.
• Perform administrative duties and assist with medical administration.

Skills

Customer Service

Administration

First Aid

Confidentiality Handling

Education

High School Diploma

Tools

Microsoft Office

SIMS

Job description

Job Description

Job Title: Student Services Officer (Temp to perm)

Location: Barkingside, East London

Salary: £13 per hour / £24,000 per annum

Start date: Temp from w/c 20th May - End of July; Permanent from 1st August

Reporting to: Student Services Manager

Hours of Work: Monday to Friday - 36 hours per week (Term Time Only)

Key Responsibilities

• Support the day-to-day running of the Student Services reception, being the first point of contact for student enquiries.
• Assist with general administration tasks such as student attendance, uniform, and medical room management.
• Provide a professional and appropriate front-line service for staff and students, following safeguarding procedures.
• Perform administrative duties using school software, Microsoft Office, SIMS, etc.
• Liaise with Main Reception regarding student arrivals and departures outside normal hours.
• Assist with school vaccinations and medical administration as needed.
• Undertake First Aid training and other relevant training as directed.
• Handle all personal data confidentially in accordance with GDPR regulations.
• Follow school policies and health & safety guidelines, and promote equal opportunities.
• Maintain a personable, empathetic manner and ensure confidentiality.
• Engage in professional development and annual performance reviews.
• Perform any additional tasks reasonably requested by the Line Manager or Headteacher.

For more information, please contact Leonie Thomas at Love Success.

Love Success is acting as an Employment Business for this vacancy.