Student Liaison Officer (Ee Only)

Focus Kamoso (Pty) Ltd; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A property management company in Cape Town is seeking a Receptionist to maintain a welcoming environment and assist with student accommodation administration. Ideal candidates will have 2–4 years’ experience in a similar role, strong communication skills, and proficiency in MS Office. The ability to manage multiple tasks while providing excellent customer service is essential. This position offers a dynamic working environment with opportunities for growth.

Qualifications

• 2–4 years’ experience in a receptionist or administrative role.
• Demonstrates integrity, passion, and professionalism.

Responsibilities

• Maintain a professional and welcoming reception area.
• Handle all incoming calls and direct inquiries appropriately.
• Greet and assist visitors, tenants, and students.
• Prepare and manage boardrooms for meetings.
• Assist contractors with building access and maintain a key register.
• Provide friendly and efficient service, ensuring queries are resolved or directed.
• Support the Property Manager with administrative tasks.
• Manage facilities services in line with policies and procedures.
• Process internal and external communications.
• Create work orders for maintenance issues.
• Attend and take minutes at Property Management meetings.
• Monitor and respond to emails in the admin mailbox.
• Ensure availability of relevant forms at reception.
• Assist with student-related inquiries or escalate to the appropriate person.

Skills

Strong communication and interpersonal skills

Innovative and process oriented

Team player with dynamic energy

Excellent time and task management

Ability to adapt to change and solve daily issues

Professional interaction with students and stakeholders

Education

Grade 12 (Matric)

Diploma or Degree in Office Administration

Tools

MS Office

Job description

Key Responsibilities Office Support

• Maintain a professional and welcoming reception area.
• Handle all incoming calls and direct inquiries appropriately.
• Greet and assist visitors, tenants, and students.
• Prepare and manage boardrooms for meetings.
• Assist contractors with building access and maintain a key register.
• Provide friendly and efficient service, ensuring queries are resolved or directed.
• Support the Property Manager with administrative tasks.

Student Accommodation Administration

Manage facilities services in line with policies and procedures.

Process internal and external communications.

Create work orders for maintenance issues.

Attend and take minutes at Property Management meetings.

Monitor and respond to emails in the admin mailbox.

Ensure availability of relevant forms at reception.

Assist with student-related inquiries or escalate to the appropriate person.

Skills and Competencies Business Skills

Strong communication and interpersonal skills.

Innovative and process oriented.

Team player with dynamic energy.

Excellent time and task management.

Ability to adapt to change and solve daily issues.

Professional interaction with students and stakeholders.

Human Capital Attributes

Honest, reliable, and motivated.

Assertive with effective communication.

Empathetic and sensitive to client needs.

Strong organizational and planning skills.

Demonstrates integrity, passion, and professionalism.

Qualifications and Experience Minimum Requirements

Grade 12 (Matric)

2–4 years’ experience in a receptionist or administrative role.

Proficiency in MS Office and related software.

Preferred

Diploma or Degree in Office Administration.