Student Advisor (Postgraduate)

Headhunters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A national institution is seeking to appoint a dynamic Student Advisor (Postgraduate) to their Sandton, Johannesburg based sales team. The role focuses on positively impacting prospective students through recruitment and engagement. Ideal candidates should have a 3-Year Diploma or Bachelor’s Degree and at least 2 years’ experience in Sales or Customer Relations. Excellent communication and customer service skills are essential.

Qualifications

• Minimum 2 years’ experience in Sales Consulting or Customer Relations Consulting.
• Willingness to learn and grow within a dynamic academic environment.

Responsibilities

• Conduct presentations to final-year students and collect leads accurately.
• Respond to enquiries within 48 hours and conduct consultations.
• Secure and process applications and ensure payments are received.
• Achieve individual registration targets as set by management.
• Build strong relationships with prospective students and stakeholders.

Skills

Strong telephone etiquette

Advanced oral/written communication skills

Excellent interpersonal skills

Time management

Planning abilities

Customer service focus

Target-driven

Education

3-Year Diploma / Bachelor’s Degree (NQF Level 7) in Business, Marketing, Public Relations, or related field

Job description

Overview

Our client, a national institution, is seeking to appoint a dynamic Student Advisor (Postgraduate) to their Sandton, Johannesburg based sales team. This opportunity is to positively impact the lives of prospective students by playing a key role in student recruitment and engagement.

Requirements

• 3-Year Diploma / Bachelor’s Degree (NQF Level 7) in Business, Marketing, Public Relations, Communication, or a related field.
• Minimum 2 years’ experience in Sales Consulting or Customer Relations Consulting.
• Strong telephone etiquette and advanced oral/written communication skills.
• Excellent interpersonal, time management and planning abilities.
• Customer service focused, target-driven and able to work under pressure.
• Willingness to learn and grow within a dynamic academic environment.

Responsibilities

• Database: Conduct presentations to final-year students, distribute marketing material, collect and capture leads accurately on SIMS.
• Consultations: Respond to enquiries within 48 hours, send follow-up communication, conduct consultations and follow-up calls.
• Applications: Secure and process applications, ensure payments and supporting documents are received, drive offers of admission to pre-registration fee payment.
• Registrations: Achieve individual registration targets as set by Head: Student Recruitment (Postgraduate).
• Stakeholder Management and Customer Service: Build strong relationships with prospective students, internal teams, campus staff, senior management and stakeholders, ensuring clear communication in line with policies and brand standards.