Student Advisor (Postgraduate)

Headhunters; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A national institution is seeking a dynamic Student Advisor to join its Cape Town sales team. This role involves impacting prospective students' lives through student recruitment and engagement. Ideal candidates should possess a relevant degree and have at least 2 years of experience in sales consulting or customer relations. Strong communication and customer service skills are essential. This position aims to achieve individual registration targets while building strong relationships with stakeholders.

Qualifications

• Minimum 2 years’ experience in Sales Consulting or Customer Relations Consulting.
• Willingness to learn and grow within a dynamic academic environment.

Responsibilities

• Conduct presentations to final-year students and distribute marketing material.
• Respond to enquiries within 48 hours and conduct consultations.
• Secure and process applications and ensure payments are received.
• Achieve individual registration targets.
• Build strong relationships with prospective students and stakeholders.

Skills

Strong telephone etiquette

Advanced oral/written communication skills

Excellent interpersonal skills

Time management

Planning abilities

Customer service focus

Target-driven

Ability to work under pressure

Education

3-Year Diploma / Bachelor’s Degree (NQF Level 7) in Business, Marketing, Public Relations, Communication

Job description

Overview

Our client, a national institution, is seeking to appoint a dynamic Student Advisor (Postgraduate) to their Newlands, Cape Town based sales team.

This awesome opportunity is to positively impact the lives of prospective students by playing a key role in student recruitment and engagement.

Requirements

• 3-Year Diploma / Bachelor’s Degree (NQF Level 7) in Business, Marketing, Public Relations, Communication, or a related field.
• Minimum 2 years’ experience in Sales Consulting or Customer Relations Consulting.
• Strong telephone etiquette and advanced oral/written communication skills.
• Excellent interpersonal, time management and planning abilities.
• Customer service focused, target-driven and able to work under pressure.
• Willingness to learn and grow within a dynamic academic environment.

Responsibilities include but are not limited to:

• Database: Conduct presentations to final-year students, distribute marketing material, collect and capture leads accurately on SIMS.
• Consultations: Respond to enquiries within 48 hours, send follow-up communication, conduct consultations and follow-up calls.
• Applications: Secure and process applications, ensure payments and supporting documents are received, drive offers of admission to pre-registration fee payment.
• Registrations: Achieve individual registration targets as set by Head: Student Recruitment (Postgraduate).
• Stakeholder Management and Customer Service: Build strong relationships with prospective students, internal teams, campus staff, senior management and stakeholders, ensuring clear communication in line with policies and brand standards.