Student Advisor (Distance)

University of Fort Hare; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An established industry player in education is seeking a passionate Student Advisor to guide prospective students through the enrolment process. In this dynamic role, you will manage applications, conduct consultations, and ensure data integrity while achieving individual registration targets. Your excellent communication and interpersonal skills will be crucial in building relationships and providing exceptional customer service. Join a forward-thinking team dedicated to helping students succeed and making a meaningful impact in their educational journeys. This position offers a supportive environment where your contributions will be valued and recognized.

Qualifications

• A degree in Business, Marketing, or related field is essential.
• 2+ years of experience in sales consulting or customer relations.

Responsibilities

• Achieve student registration targets and manage applications.
• Conduct consultations and maintain data integrity in STASY.

Skills

Communication Skills

Interpersonal Skills

Time Management

Sales Consulting

Customer Relations

Education

3-year Diploma or Bachelor’s Degree

Tools

STASY

Job description

Monthly Cost To Company (Market related, Negotiable)

Are you passionate about education, driven by targets, and skilled in building relationships? A leading provider in the education sector is looking for a Student Advisor (Distance) to support and guide prospective students through the enrolment process, ensuring a smooth and supportive journey from enquiry to registration.

In this role, you’ll be at the forefront of student recruitment, managing applications, conducting consultations, and maintaining data integrity — all while hitting individual registration targets and delivering exceptional customer service.

Key Responsibilities:

• Achieve individual student registration and application targets as set by the Head of Student Recruitment.
• Respond to all prospective student enquiries via telephone and email within 48 hours.
• Conduct structured consultations and follow-ups to guide leads through the application process.
• Capture and update all student data accurately in the student information system (STASY).
• Follow up with unpaid or incomplete applications to secure necessary documents and pre-registration payments.
• Conduct weekly follow-up calls to convert enquiries into applications and drive conversions.
• Maintain and manage key relationships with internal stakeholders and senior campus staff.
• Schedule and conduct regular meetings with prospective students and other key contacts.
• Ensure all communications are clear, professional, and aligned with brand standards.
• Uphold data integrity standards and ensure all leads and interactions are properly documented.

What You’ll Bring:

• A 3-year Diploma or Bachelor’s Degree (NQF level 7) in Business, Marketing, Public Relations, Communication, or a related field.
• At least 2 years of experience in sales consulting or customer relations.
• Excellent communication and interpersonal skills, with the ability to build trust quickly.
• Strong administrative and time management abilities.
• A proactive, target-driven mindset with a passion for helping others succeed.

Please note that only suitable candidates will be contacted.