Strategy & Operations Analyst

Findojobs South Africa; Wes-Kaap; Hybrid; ZAR 500,000 - 700,000; Full time

Job summary

A financial services app in South Africa is seeking a Strategy & Operations Analyst to enhance operational excellence and support leadership initiatives. The role involves tracking objectives, improving internal processes, and providing analytical insights. Candidates should have 2-3 years of relevant experience and strong project management skills. This position offers a hybrid work environment with various competitive benefits.

Benefits

Pension

Competitive annual leave

Medical insurance

Employee wellness app

Qualifications

• 2-3 years experience in consulting, strategy or operations.
• Strong organisational skills to manage multiple initiatives.
• Experience in fintech or strategy roles is a plus.

Responsibilities

• Support company-wide OKRs and track progress.
• Coordinate Quarterly Business Reviews.
• Manage internal operating processes for efficiency.
• Provide analytical support to leadership.

Skills

Project management skills

Analytical thinking

Tech-savvy mindset

Written and verbal communication skills

Tools

Notion

Google Sheets

Google Slides

Job description

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.
We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.
We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices.
We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role overview

We are looking for a tech-savvy Strategy & Operations Analyst to support Kuda’s leadership team in delivering on high-priority initiatives and driving operational excellence. This role is ideal for someone who thrives in fast-paced environments, enjoys solving ambiguous problems, and is motivated by impact.

You will play a key role in driving alignment across teams by supporting OKR tracking, leading quarterly business reviews, improving our Notion-based operating system, and providing analytical insights to support decision-making.

This is a high-impact role with direct exposure to leadership and critical business decisions.

Responsibilities:

• Support company-wide OKRs, helping teams define objectives, track progress, and stay focused on strategic goals.
• Coordinate Quarterly Business Reviews, ensuring effective progress reviews, early identification of blockers, and clear next steps.
• Manage and improve Kuda’s internal operating processes, leveraging Notion and other tools to optimise dashboards, templates, and team workflows.
• Identify and drive continuous improvement, optimising processes and introducing efficiencies across teams.
• Provide analytical and operational support to leadership, turning data into actionable insights to inform key decisions.
  
• 2-3 years experience in consulting, strategy, business operations, or fast-paced startup environments.
• Strong organisational and project management skills, able to manage multiple initiatives end-to-end.
• Tech-savvy mindset with solid proficiency in tools like Notion, Google Sheets/Slides, and a proactive approach to adopting new tools.
• Analytical thinking with the ability to translate data into clear recommendations.
• Excellent written and verbal communication skills, with confidence engaging senior stakeholders.
• Self-starter attitude, comfortable taking ownership and driving outcomes independently.
• Bonus points for experience in fintech, operational excellence, or strategy roles in high-growth environments.

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

A great and upbeat work environment populated by a multinational team

Pension

Competitive annual leave plus bank holidays

Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)

Group life insurance

Medical insurance

Well-fare package (Wedding, Compassionate and etc)

️Goalr - employee wellness app

Award winning L&D training

We are advocates of work-life balance, working in a hybrid in office schedule

Kuda are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.

We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.