Strategic Operations Manager

Department of Industry; Newcastle; On-site; ZAR 200,000 - 300,000; Full time

Job summary

In a high-impact role as a Strategic Operations Manager at the Department of Planning, Housing, and Infrastructure, you'll partner with leadership to drive initiatives enhancing operational effectiveness. The position demands stakeholder engagement, project management expertise, and a commitment to continuous improvement to ensure NSW communities thrive.

Benefits

Flexible work arrangements

Diverse and fulfilling assignments

Support programs for work/life balance

Access to employee affinity groups

Qualifications

• Proven ability to develop and maintain effective working relationships.
• Strong analytical skills to resolve issues and balance multiple priorities.
• Commitment to operational efficiency.

Responsibilities

• Provide high-level strategic advice and decision-making influence.
• Lead business planning and project oversight.
• Guide policy development and problem-solving initiatives.

Skills

Analytical skills

Strategic advice

Project management

Communication

Continuous improvement

Relationship building

Education

Tertiary qualifications in social sciences or related field

Experience in human resources

Experience in information technology

Experience in business administration

Job description

Together we shape thriving communities public spaces places and economies.

• Temporary fulltime opportunity until July 2026(Parental leave cover)
• Salary relative to experience and ranges from $145378 to 168130 super

Whats in it for me

Join our team for a fantastic culture with dynamic collaboration and genuine longterm career support . We offer flexibility in work arrangements diverse and fulfilling assignments and prioritize work / life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally we are committed to fostering a diverse and inclusive workplace where everyone feels welcome respected and empowered to succeed.

Were looking for a talented Strategic Operations Manager to join our Digital and Customer Division at Department of Planning Housing and Infrastructure. This is a highimpact role that offers the opportunity to partner directly with the Executive Director to deliver on key divisional priorities and drive initiatives that enhance the effectiveness and performance of our operations.

Youll provide highlevel strategic advice lead business planning and project oversight and influence decisionmaking at the executive level. From policy development to complex problemsolving your insights will help guide the direction of one of the most innovative and fastpaced divisions in the department. This is your chance to make a real contribution to the liveability and prosperity of NSWby ensuring our internal operations are as effective and futurefocused as the communities we serve

For more information read the full Role Description : Strategic Operations Manager

What you will bring to the role

• Proven ability to develop and maintain effective working relationships across a complex organisation.
• Strong analytical skills to resolve issues and balance multiple priorities.
• Experience in managing project timelines and deliverables efficiently.
• Ability to provide highlevel strategic advice and guidance to leadership.
• Expertise in developing and implementing business plans and policies.
• Strong communication skills to engage with diverse stakeholders and present complex information clearly.
• Commitment to continuous improvement and operational efficiency.

What is an essential requirement :

• Tertiary qualifications or equivalent experience in social sciences human resources information technology and business administration.

About us

The Department of Planning Housing and Infrastructure(DPHI) improves the liveability and prosperity of NSW. To achieve this we : create vibrant productive spaces and precincts; manage lands assets and property effectively and deliver affordable and diverse housing. We strive to be a highperforming worldclass public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people communities and entities.

We are an inclusive and accessible workplace where your individual contributions are valued and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups practices flexible working offers job share and workplace adjustments.

If youre excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday 20 May 2025 at 11 : 55PM

Should you require further information about the role please contact Monika Lord on

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

If we can make adjustments to our recruitment / interview process to better enable you to shine contact the Diversity and Inclusion Team on If you are an Aboriginal or Torres Strait Islander check out our Aboriginal guide to applying for a role .

Required Experience :

Manager

Key Skills

Bidding,Crane,Finance Management,Accountancy,Avionics,Blackberry

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 145378 - 168130

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