Strategic Client Success & Growth Manager

Fidelity Services Group; Midrand; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Fidelity Services Group seeks a Sales Account Manager to attain new accounts and ensure client needs and expectations are met. You will maintain knowledge of competing products, structure pricing, and motivate accounts to stay with the business.

In this role, you will work cross-functionally with customer support and resource management to meet customer performance objectives, ensure profitable sales volume and timely collections of invoices.

Qualifications

• Matric/Grade 12 (advantageous qualification).
• Excellent verbal and written communication skills.
• Computer literate with MS Office (Excel/PowerPoint).
• Great interpersonal skills and ability to work in fast-paced environment.

Responsibilities

• Attain new accounts for the business in line with targets.
• Ensure client needs and expectations are met.
• Maintain knowledge of competing products and pricing.
• Follow up orders and assist with timely collections of invoices.
• Work with customer support and resource management to meet objectives.
• Prepare detailed reports per consumer requirements.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Time management

Problem solving

Analytical

Education

Matric/Grade 12

Relevant qualification/degree advantageous

Tools

MS Office

Excel

PowerPoint

Job description

Fidelity Services Group seeks a Sales Account Manager to attain new accounts and ensure client needs and expectations are met. You will maintain knowledge of competing products, structure pricing, and motivate accounts to stay with the business.

In this role, you will work cross-functionally with customer support and resource management to meet customer performance objectives, ensure profitable sales volume and timely collections of invoices.