Strategic Catering Operations Manager

Tsebo Solutions Group; Mbombela (Nelspruit); On-site; ZAR 6,715,000 - 10,552,000; Full time

Job summary

Tsebo Solutions Group is seeking a seasoned operations manager to take full responsibility for a catering unit. You will lead, train and develop staff, manage finances, and ensure service standards align with Fedics requirements.

The role demands a proactive leader able to handle long hours, weekend work when needed, and ongoing client relationship management. Culinary qualifications and extensive management experience are essential.

Qualifications

• Matric and Culinary tertiary qualifications.
• Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems.
• Previous experience in the Retirement Space would be highly advantageous.

Responsibilities

• Take full responsibility and management of the unit.
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards.
• Lead, motivate, train and develop a team of staff.
• Implement and maintain operational controls in line within budgetary requirements.
• Ensure quality of food preparation, presentation and service is up to Fedics standards.
• Ensure all Fedics policies and procedures are complied with.
• Daily HR and IR issues (including training, development & performance management).
• Analyse and pre-empt client needs and possible complaints.
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics paperwork and compile & understand weekly & monthly P & L.
• Relationship building with the client and customers on a daily basis (essential).
• Must be able to work long hours and over weekends should there be a need.
• Stay abreast of latest food trends and best practices.

Skills

Strong Business Acumen

Interpersonal skills

Time Management

Computer Skills

Honest and reliable

Attention to detail

Innovative approach to streamlining

Communication & organisational skills

Accuracy

Education

Matric and Culinary tertiary qualifications

Tools

Familiar accounting systems

Job description

Tsebo Solutions Group is seeking a seasoned operations manager to take full responsibility for a catering unit. You will lead, train and develop staff, manage finances, and ensure service standards align with Fedics requirements.

The role demands a proactive leader able to handle long hours, weekend work when needed, and ongoing client relationship management. Culinary qualifications and extensive management experience are essential.