Strategic Account Manager

remote; South Africa; Remote; USD 149 000 - 225 000; Full time

Job summary

An innovative company is seeking a Strategic Account Manager to lead global accounts and drive revenue growth. This exciting role involves developing long-term strategies, managing complex relationships, and delivering high-impact solutions across products and regions. Join a forward-thinking team that values diversity and empowers employees to prioritize work-life balance. If you thrive in a fully remote setup and have a passion for global employment solutions, this opportunity is perfect for you. Make a meaningful impact in the global employment space while enjoying flexibility and competitive compensation.

Benefits

Flexible Work Hours

Asynchronous Work Environment

Diversity and Inclusion Initiatives

Global Employment Solutions

Competitive Benefits

Work-life Balance

Remote Work Opportunities

Qualifications

• Experience managing high-value, complex global accounts.
• Ability to drive upsell and expansion opportunities.
• Skilled in building long-term partnerships.

Responsibilities

• Act as the executive owner of strategic global accounts.
• Develop transformative account strategies aligning client objectives.
• Deliver executive-level QBRs and strategy reviews.

Skills

Strategic Account Management

Enterprise Relationship Management

Multi-stakeholder Engagement

Executive-level Communication

Commercial Acumen

Problem-solving Mindset

Pipeline Management

Forecasting

Cross-functional Collaboration

Data-driven Approach

Job description

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

We encourage folks from all ethnic groups, genders, sexualities, ages, abilities, disability statuses, and other under-represented groups to apply, emphasizing a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anyone needing accommodations to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines, see here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Strategic Account Manager.

What you bring

• Strategic Account Management or Enterprise Relationship Management experience
• Proven success managing high-value, complex global accounts
• Experience with multi-stakeholder engagement and executive-level communication
• Ability to identify and drive upsell and expansion opportunities
• Strong commercial acumen and strategic problem-solving mindset
• Skilled in building long-term partnerships and delivering consultative value
• Comfortable owning pipeline, forecasting accurately, and meeting revenue targets
• Experience working cross-functionally in a pod-selling model
• Confident presenting insights and QBRs to C-level stakeholders
• High self-motivation, ownership, and ability to thrive in a fully remote setup

Key Responsibilities

• Act as the executive owner of a portfolio of Remote’s most strategic global accounts, with full accountability for revenue growth, retention, and client success
• Develop and execute long-term, transformative account strategies that align client objectives with Remote’s global capabilities
• Lead multi-threaded relationships across client organizations, building influence with C-level stakeholders and functional leaders
• Serve as a senior strategic advisor on global HR trends, workforce planning, compliance, and market expansion
• Drive complex upsell and expansion motions, identifying and delivering high-impact solutions across products and regions
• Orchestrate cross-functional collaboration with Sales, Success, Product, Legal, and Operations to solve client challenges and unlock growth
• Deliver executive-level QBRs, strategy reviews, and thought leadership that elevate Remote’s position as a trusted long-term partner
• Bring market intelligence and client insights back into the business to shape go-to-market strategy and product roadmap
• Build internal influence by mentoring peers, contributing to strategic initiatives, and raising the bar on account excellence
• Take a data-driven, proactive approach to pipeline management, forecasting, and opportunity development to consistently exceed targets

Practicals

• You'll report to: Senior Manager, Sales Account Management
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not endorse cheap-labor practices and aim to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Our salary bands may seem wide — here is some context. At Remote, we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while hiring globally.

The OTE salary range for this full-time position is between $149,900 - $224,850 USD. Salaries are determined by role, level, location, skills, experience, training, business needs, and market demands. The actual base pay depends on these factors and may vary. The base salary range may be updated.

Our full benefits & perks are detailed at remote.com/r/benefits. As a global company, benefits vary by country, but some perks are universal for all Remote employees:

How you’ll plan your day (and life)

We work asynchronously at Remote, allowing you to plan your schedule around your life, not meetings. More info at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt, choose action over hesitation. Your life-work balance is valued, and you are encouraged to prioritize yourself and your family, fitting work around your needs.

If this resonates with you, apply now!

How to apply

• Fill out the form below and upload your CV in PDF format.
• We prefer applications and CVs in English, the standard language at Remote.
• If you lack an up-to-date CV but are interested, include your LinkedIn profile instead.

We will ask you to voluntarily share your pronouns during the interview and offer an anonymous demographic questionnaire upon application. As an equal opportunity employer, we value diversity and inclusion, and this data helps us stay accountable. Thank you for sharing if you choose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise. To learn more about Remote's AI guidelines, see here.

Note: We accept applications on an ongoing basis.