Store Manager - V&A Waterfront

Findojobs South Africa; Wes-Kaap; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company is seeking a mature, detail-oriented Store Manager in Cape Town. You will lead a team to exceed sales targets, manage daily operations, and ensure high levels of customer satisfaction. Ideal candidates will have strong leadership skills and at least 3 years of retail management experience. The role offers a salary of R15,000 - R17,000, along with bonuses and benefits.

Benefits

Competitive commission structure

Annual performance bonus

Medical Insurance

Retirement Annuity

Disability Cover

Responsibilities

• Lead and inspire a team to achieve and exceed sales targets.
• Manage daily store operations with precision.
• Create and manage staff schedules.
• Monitor and ensure KPIs are met.
• Provide mentorship and handle performance issues.

Skills

Strong leadership and people management skills

Attention to detail

Excellent communication and interpersonal skills

Proactive problem-solver

Ability to monitor and drive team KPIs

Education

Matric certificate

Minimum of 3 years of experience in retail management

Additional certificates or tertiary qualifications in retail

Job description

Location : V&A Waterfront, Cape Town

Industry : Retail

Working Hours : Retail hours include weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month)

Are you ready to step into a fast-paced, work hard, play hard environment? Our client is looking for a mature, driven, and detail-oriented Store Manager to join their successful team. This is an incredible opportunity for someone with a strong personality, excellent leadership skills, and a passion for people and performance.

Job Description

• Lead and inspire a team to achieve and exceed sales targets
• Manage daily store operations with precision and professionalism
• Create and manage staff schedules and rotation plans for both flexi and permanent staff
• Monitor and ensure KPIs and sales goals are consistently met
• Provide mentorship, coaching, and handle performance discussions or disciplinary issues when required
• Ensure a high level of customer satisfaction through exceptional service delivery
• Maintain visual merchandising and store standards
• Be the go-to for conflict resolution and team motivation

Skills & Requirements

• Strong leadership and people management skills
• Attention to detail
• Confident dealing with staff performance, discipline, and conflict resolution
• Ability to monitor, assess, and drive team KPIs and productivity
• Target allocation
• Excellent communication and interpersonal skills
• Flexible and comfortable working retail shifts, weekends, and public holidays
• A proactive problem-solver who thrives under pressure
• Reliable, responsible, and mature mindset

Qualifications

• Matric certificate (required)
• Minimum of 3 years of experience in a similar retail management role
• Additional certificates or tertiary qualifications in retail, management, or related fields will be an advantage

Salary & Remuneration :

• R15 000.00 - R17 000.00 basic salary
• Competitive commission structure
• Annual performance bonus
• Medical Insurance, Retirement Annuity, Disability Cover