Store Manager | Totalsports | Canal Walk at The Foschini Group

The Foschini Group; Cape Town; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in the retail sector seeks a store leader to drive performance and customer satisfaction. This role involves managing turnover, stock, and people while maintaining a high standard of service. Ideal candidates will have a Matric certificate and at least 3 years of relevant experience in a leadership capacity, demonstrating excellent skills in communication and customer management. Join a team committed to making a positive impact across the industry.

Qualifications

• Minimum 3 years store leadership experience.
• Able to manage risk within the store.

Responsibilities

• Driving turnover to achieve targets.
• Managing stock losses and ensuring customer satisfaction.
• People management, including recruitment and performance management.

Skills

Leadership

Communication

Flexibility

Customer Focus

Organised

Admin Orientated

Education

Matric certificate

Job description

Package & Remuneration

JOB DESCRIPTION

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements:

• A Matric certificate.
• Minimum 3 years store leadership experience

Skills:

• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management

Competencies and behaviours for success:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act

#LI-SB1

ABOUT US

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

ABOUT THE TEAM

At Totalsports we're all about PERFORMANCE, we INSPIRE, we're AUTHENTIC, we're MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance culture.

We're the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.