Store Manager - Tongaat, Ballito, Stanger and Surrounding Areas

Pedros; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A local restaurant and take-away in Durban is seeking a Restaurant Manager to oversee operations. The role involves ensuring quality standards, managing staff, stock control, and maximizing profitability. Applicants should have at least 1 year of experience in restaurant service and possess strong management and organizational skills. Experience with GAAP/Micros is advantageous.

Qualifications

• Minimum 1-year related experience required in restaurant/fast food service.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure food quality standards and SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff and drive the establishment forward.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Good verbal communication skills

Problem-solving skills

Tools

GAAP/Micros

Job description

Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Qualifications

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills