Store Manager - Tembisa

iKhokha; Gauteng; Hybrid; ZAR 400,000 - 500,000; Full time

Job summary

Join a fast-growing FinTech company as a Store Manager in Tembisa, where you'll lead a dynamic team to drive sales and community engagement. This role offers an exciting opportunity to make an impact in a high-growth environment, requiring strong leadership and retail experience.

Benefits

Hybrid and remote work models

Competitive remuneration and benefits

Opportunity for study leave

On-demand learning and development access

Friendly, collaborative work culture

Coffee and beverages on site

Qualifications

• 3+ years of experience in a retail management role.
• Experience in informal market retail or banking.
• Understanding of retail dynamics.

Responsibilities

• Drive sales and activation ratios in the branch.
• Manage staff performance and in-store operations.
• Create community engagement strategies.

Skills

Sales Management

Customer Service

Team Leadership

Education

Completed Matric/Grade 12

Undergraduate Degree

Job description

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Are you ready to take charge and make an impact? iKhokha is on the hunt for a charismatic Store Manager for Tembisa to lead our team.

If you thrive in a fast-paced environment, have a knack for inspiring others, and love driving results, we want to hear from you! Join us today and be part of an innovative South African Fintech story.

So, what will you do?

You will play a pivotal role in driving sales and activation ratios.

Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.

Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe and culture within the branch.

Contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will:

• Accountable for the performance of the iKhokha Head Office store
• Responsible for store P&L’s.
• Sales.
• Customer service.
• Responsible for maintaining relationships linked to stores.
• Interview, recruit, and train new staff.
• Implement Performance management processes to ensure that new staff thrive and targets are met.
• First level HR and IR skills.
• Monitor productivity of staff daily as per company requirement.
• Responsible for in-store stock management.
• Weekly stock takes and cycle counting.
• Maintain asset register of instore equipment.
• Maintain asset register of all branding materials
• Basic understanding of POS systems for stock management.
• Report back to internal stakeholders weekly/monthly on store performance.
• Share ad hoc survey results with necessary internal stakeholders.
• Feedback on general in-store activity.
• Report in required market insights within the designated area.
  
  

Qualifications

Qualifications:

• Completed Matric/Grade 12
• Undergraduate Degree (Advantageous)
  
  

Deal Breakers:

• Informal market retail experience with a strong focus on growth.
• 3+ years of experience in a similar role.
• Experience within Informal-market banking branch, cellular retail, FMCG or Alcohol industries is advantageous.
• Experience in retail operations.
• Understanding of informal markets and in-branch retail dynamics.
• Basic understanding of key stakeholders within the designated Store Location
• Sales Management against designated target
• Valid driver’s license
• Own transport
  
  

Additional Information

Perks of joining the Tribe?

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid,remote, and in officeworkmodels.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans(it’s true, we surveyed our Employees and they told us so).
• If you find yourselfat HQ, coffee on tap and a selection of hot beveragesprovided by our very own onsite Barista.