Store Manager - Tapestry - Kramerville

TFG (The Foschini Group); Gauteng; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

The Foschini Group is seeking a Store Manager in Gauteng to plan and coordinate store operations, drive profitability, and ensure top-tier customer service. You will oversee staff, stock, and pricing while maintaining compliance with store policies.

Ideal candidates will have 4–5 years in furniture retail plus at least 3 years in a supervisory role, strong leadership, and excellent communication skills. This is a full-time on-site position.

Qualifikationen

• Matric certificate is required.
• 4–5 years’ furniture retail experience with at least 3 years in a supervisory/managerial role.
• Experience in Industrial Relations is advantageous.
• Strong planning and leadership abilities with attention to detail.

Aufgaben

• Plan and coordinate store operations to meet targets.
• Lead staff, provide coaching on sales procedures and product knowledge.
• Maintain high levels of customer service and resolve complaints promptly.
• Manage stock takes, pricing changes and records of sales/transactions.
• Oversee security procedures and staff rosters, ensuring accountability.

Kenntnisse

Leadership

Planning

Organisational skills

Time management

Communication

Sales techniques

Computer literacy

Ausbildung

Matric (Grade 12)

Tools

MS Office

Jobbeschreibung

Job Description

Reporting to the Regional Manager, the Store Manager will be responsible to plan and coordinate the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved.

Reporting to the Regional Manager, the Store Manager will be responsible to plan and coordinate the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved.

Responsibilities

• Take direct responsibility for the profitability of the store by ensuring the set targets are met
• Ensure staff are taught correct sales procedure and have a good knowledge of the product
• Maintain a high level of customer service
• Assist customers and provide information
• Ensure complaints from customers are resolved quickly
• Inform staff of new lines and any changes to the prices
• Manage staff rosters
• Coordinate and conduct stock take
• Keep and analyse records of sales figures and financial transactions, inclusive of filing.
• Implement and oversee security procedures
• Manage staff when necessary

Qualifications

• Must have a matric certificate (Grade 12)

Experience

• 4 - 5 years’ experience in a furniture retail environment with a minimum of 3 years’ experience in a managerial or supervisory role
• Industrial Relations experience

Skills

• Planning, organisational and time management skills
• Strong leadership skills
• Good communication skills
• Good knowledge of sales techniques
• Computer literate
• Strong accuracy and attention to detail

Behaviours

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?