Store Manager Retail - iStore Highveld Mall

Core Group; eMalahleni; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established industry player seeks a dynamic iStore Manager to lead their team and drive store performance. In this pivotal role, you will oversee all store operations, ensuring that both your team and customers enjoy a valued experience. With over 5 years of experience in a fast-paced retail environment, you will leverage your leadership skills to achieve financial and developmental targets. This is a fantastic opportunity to make a significant impact in a vibrant retail setting, where your strategic thinking and customer management expertise will shine.

Qualifications

• 5+ years of experience in leading large teams in retail.
• Strong understanding of retail operations and customer service.

Responsibilities

• Manage store operations and lead teams to achieve targets.
• Ensure excellent customer experience and performance reporting.

Skills

Team Leadership

Customer Experience Management

Retail Operations

Matrix Management

Strategic Thinking

Performance Reporting

Education

Matric

Tertiary Qualification

Job description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations. You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets. Your store would need to be synonymous with anything Mac in the customers' eyes.

You Need To Have

1. A Completed Matric (Tertiary Qualification would be advantageous)
2. 5+ years leading large teams in a complex and high turnover environment
3. Matrix management capability to ensure co-operation across business functions
4. Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
5. Understanding corporate strategic direction and targets
6. Proven track record of excellent customer experience
7. Experience in compiling report on store performance.
8. Proven track record of driving Store targets and results
9. Retail operations experience and knowledge

Please apply today!