Store Manager - Pep - 6529 Mthatha - Eagle Street (Umtata)

PEP; Mthatha; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading retail chain is seeking a Store Manager for its Mthatha location. The role involves driving sales, managing costs, and leading a team to ensure high store standards. Candidates should possess a Grade 12 qualification, and ideally have 1-2 years of retail leadership experience. Strong customer service and interpersonal skills are essential, along with proficiency in English. This position offers an opportunity to work in a dynamic retail environment.

Qualifications

• Proficient in English.
• Ideally 1-2 years of experience in a retail environment within a leadership role.
• Computer literacy is an advantage.

Responsibilities

• Increase sales by focusing on customer service and store standards.
• Minimize stock loss through security measures.
• Manage costs in line with the company's low-cost culture.
• Lead a dynamic team and manage performance.

Skills

Customer service

Retail management

Stock management

Leadership

Communication skills

Education

Grade 12 or equivalent qualification

Degree/diploma in business or retail-related field

Tools

Microsoft Office

Google GSuite

Job description

Job title : Store Manager - Pep - 6529 Mthatha - Eagle Street (Umtata)

Job Location : Eastern Cape, Mthatha

Deadline : August 10, 2025

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Purpose of Position :

Leading a store team to meet business KPIs including driving sales, controlling costs, mitigating risks and stock loss, managing administration, and ensuring world-class store standards.

Responsibilities :

• Increase sales by focusing on customer service, maintaining store standards, store image, stock management, and promotional activities.
• Minimize stock loss through a healthy store culture and security measures, including stock and cash handling procedures.
• Manage costs in line with the company's low-cost culture by driving efficiencies.
• Ensure administrative duties are performed according to company guidelines.
• Lead a dynamic team, taking responsibility for training, coaching, and performance management.
• Maintain health, safety, and housekeeping standards.

Requirements :

• Grade 12 or equivalent qualification.
• Proficient in English.
• Relevant tertiary education (degree/diploma in business or retail-related field) is an advantage.
• Ideally 1-2 years of experience in a retail environment within a leadership role.
• Computer literacy (Microsoft Office and/or Google GSuite) is an advantage.

Attributes Required :

• A passion for retail to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication, and leadership skills.
• Strong managerial capabilities—ability to plan, lead, organize, and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date : August 4, 2025