Store Manager Østerbrogade 48

JOE & THE JUICE; Gauteng; On-site; ZAR 250,000 - 500,000; Full time

Job summary

JOE & THE JUICE is seeking a Store Manager for their location in Gauteng, South Africa, responsible for daily operations and team leadership. The ideal candidate will ensure exceptional guest experiences while managing performance and engagement within the team. If you're passionate about leadership and operational success in a vibrant retail setting, apply now to join a people-centric brand.

Qualifications

• Proven leadership abilities in a retail environment.
• Experience in recruitment and onboarding processes.
• Strong focus on guest experience and operational success.

Responsibilities

• Lead team to ensure operational excellence and guest satisfaction.
• Manage recruitment and employee development plans.
• Oversee stock handling and inventory management.

Skills

Leadership

Employee Engagement

Problem-solving

Operational Excellence

Guest Relations

Job description

STORE MANAGER ØSTERBROGADE 48

About Joe & The Juice

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

Job Summary

Position title: Store Manager

Reports to: District Manager

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with the District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members, ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.

Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby, the optimal team positioning and future talent pipeline.

Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.

Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty. Pay attention to detail and our guests needs and preferences ensuring every interaction is a memorable experience. Ensure your team welcomes guest with great focus on hospitality excellence.

Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained. Problem-solving is expected during a fast-paced day to day, looking to ensure smooth operations every day. Create and develop operational workflows together with other key stakeholders in spread departments to gain best-practices for the concept.

Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.

Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.

Performance Management: Accountable for building sales and optimising store EBITDA to achieve defined KPI targets.

The Process

We are looking for a candidate to start as soon as possible (latest 15/07/2025). Interviews will be conducted on goingly.

Read how JOE & THE JUICE ("We," "Us") handles your personal data when you engage with us during the recruitment process here: https://www.joejuice.com/policy/recruitment-privacy-notice