Store Manager Mr Price Cellular Talent Pool (Limpopo)

Mr Price; Limpopo; On-site; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player is seeking dynamic Store Managers for their Cellular Stores. This role involves leading daily operations, managing stock, and driving sales growth while maintaining high customer service standards. Ideal candidates will have a strong background in retail management, with a focus on customer experience and team development. Join a forward-thinking company committed to innovation and excellence in the retail sector, where your leadership will inspire and drive success in a fast-paced environment. This is a unique opportunity to be part of a talent pool for future openings, allowing you to be among the first considered for exciting roles.

Qualifications

• 3 years' experience in a store management position is essential.
• Understanding of retail trade, customer service, and mobile products.

Responsibilities

• Lead daily operations to meet store objectives and customer service standards.
• Manage stock levels and ensure compliance with policies and procedures.
• Drive sales growth and customer experience initiatives.

Skills

Leadership

Customer Service

Sales Analysis

Stock Management

Training and Development

Education

NQF level 4 (Grade 12) or equivalent

Job description

We are excited to invite you to join the Mr Price Group Store Manager Talent Pool for our Mr Price Cellular Stores!

By joining this talent pool, you will be among the first to be considered for upcoming Store Manager positions for Mr Price Cellular in the below areas:

The Store Manager will lead and manage the daily operations of a Mr Price Cellular store to ensure that the overall objectives, store targets, innovation initiatives, and customer service standards are met and exceeded.

Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand).
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing and competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget.
• Conduct compliance checks through defined processes (admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.

Minimum Requirements:

• NQF level 4 (Grade 12) or equivalent.
• 3 years' experience in a store management position.
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding.

A reminder that this is a talent pool advert and not a live vacancy.