Key Account Manager

Rmb Nigeria Limited; KwaZulu-Natal; On-site; ZAR 300 000 - 700 000; Full time

Job summary

An established industry player is seeking a Software Project Manager to lead the delivery of innovative care management solutions. In this role, you will oversee project execution, ensuring that high-quality software is delivered to clients while managing budgets and timelines. You will work closely with development teams and client-facing staff, utilizing agile methodologies to enhance project outcomes. This is a fantastic opportunity to make a meaningful impact in the healthcare sector while enjoying a collaborative and flexible work environment. If you are passionate about technology and project management, this role is perfect for you.

Benefits

Competitive salary

Comprehensive benefits package

Hybrid working arrangements

Professional development opportunities

Collaborative work environment

Qualifications

• 5+ years managing complex software development projects.
• Strong project management and communication skills required.

Responsibilities

• Lead project delivery and manage software development teams.
• Coordinate customer deployments and monitor project progress.

Skills

Project Management

Agile Methodologies

Scrum Master Certification

Communication Skills

Problem-Solving Skills

Customer Service Focus

Education

Bachelor's degree in Computer Science

Certification in Agile Methodologies

Tools

Jira

Microsoft Power Platform

Azure DevOps

Job description

CarePoint is a leading provider of social care management software solutions that support care providers in providing quality care. Our software platform is built on the Microsoft Power Platform and is designed to streamline workflows, reduce administrative burden, and improve care delivery outcomes. We are seeking a highly motivated, passionate and experienced Software Project Manager to join our team and lead the successful delivery of our solutions to our clients.

Position Overview

As the Software Project Manager, you will be responsible for the end-to-end delivery of our solutions to clients. You will serve as both project manager and scrum master, working closely with our development team, client-facing teams, and product management to ensure we meet project objectives and deliver high-quality solutions that address client needs.

Responsibilities

1. Work with client-facing teams to gather, analyse and track requirements for our solutions.
2. Develop comprehensive project plans, timelines, and resource allocations for implementation.
3. Lead daily stand-ups, sprint planning, retrospectives and other agile ceremonies as a scrum master.
4. Manage the software development team, removing obstacles, and ensuring timely delivery of high-quality outputs.
5. Coordinate and oversee customer deployments, including planning, configuration, testing and go-live activities.
6. Monitor project progress using agile methodologies and KPIs, adjusting plans as needed to ensure successful delivery.
7. Manage project budgets and ensure projects are delivered within agreed financial constraints.
8. Communicate project progress, issues, and risks to stakeholders, including the executive team and clients.
9. Facilitate successful solution go-lives by coordinating with client-facing teams and ensuring all necessary training and support is provided.
10. Identify and implement continuous improvements to our software development processes and methodologies.
11. Conduct post-implementation reviews to capture lessons learned and apply them to future projects.

Qualifications

1. Bachelor's degree in Computer Science, Information Technology, or related field.
2. At least 5 years of experience managing complex software development projects.
3. Certified Scrum Master (CSM) or equivalent agile certification preferred.
4. Experience with Jira and its latest features.
5. Experience with the Microsoft Power Platform and MS Dynamics, including Power Apps, Power Automate, and Power BI a benefit.
6. Experience managing customer deployments and implementations in a SaaS environment.
7. Experience with digital transformation projects and driving organisational change.
8. Proven track record of successfully managing and leading software development teams.
9. Strong project management skills, including project planning, risk management, and budget management.
10. Experience using project management tools such as Azure DevOps, Jira, or similar.
11. Excellent communication skills, both written and verbal, with the ability to communicate effectively with stakeholders at all levels.
12. Strong problem-solving and analytical skills, with the ability to make data-driven decisions.
13. Ability to work independently and as part of a team in a fast-paced, dynamic environment.
14. Strong customer service focus and a commitment to delivering high-quality solutions that meet client needs.

What We Offer

1. Competitive salary and comprehensive benefits package.
2. Hybrid working arrangements with flexibility.
3. Professional development opportunities and career progression.
4. Collaborative and innovative work environment.
5. Opportunity to make a meaningful impact in the care sector.

If you are looking for an exciting opportunity to work with a leading healthcare management solutions provider and have the necessary experience and qualifications to excel in this role, we encourage you to apply.

Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Project Management and Information Technology
Industries : IT Services and IT Consulting