Store Manager Mr Price

Mr Price; eMalahleni; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company is seeking a Store Manager to oversee daily operations, ensure excellent customer service, and manage stock levels effectively. The ideal candidate will have at least 3-5 years of experience in retail management and be skilled in budgeting and sales management. This role is pivotal in leading a team and meeting store goals, making it an exciting opportunity for someone passionate about retail and customer experience.

Qualifications

• 3 to 5 years' experience in retail store management.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Manage daily operations to meet store targets and customer service standards.
• Oversee stock management to mitigate risks and ensure stock levels.
• Lead and develop the team to achieve KPIs and operational strategy.

Skills

Knowledge on sales & service management

Budgeting knowledge

Proficiency in MS Office

Education

Grade 12

Job description

Mr Price - Shoprite Centre, Middelburg : - Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.
• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
• Grade 12.
• 3 to 5 years' experience in a retail store management capacity.
• Knowledge on sales & service management.
• Budgeting knowledge.
• Proficiencyin MS Office.
• Business understanding of retail trade, brand, customer & product.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

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