Mr Price - Shoprite Centre, Middelburg
Position: Store Manager
Responsibilities:
- Lead and manage the daily operations of the store to meet and exceed store targets, innovation initiatives, and customer service standards.
- Stock Management: Ensure accurate receipt, unpacking, merchandising, and replenishment of stock; monitor stock levels; oversee stockroom maintenance; authorize write-offs, breakages, recalls, and returns.
- Sales Growth & Profitability: Analyze sales and profitability reports; collaborate on operational action plans; monitor store expenditure; review product performance; identify new sales opportunities.
- Risk Management: Conduct compliance checks to ensure adherence to policies and procedures.
- Customer Experience Management: Implement customer experience processes, including visual standards, feedback, and housekeeping.
- Leadership & Development: Lead the team to achieve KPIs; identify training and development needs; manage performance and recruitment.
- Innovation: Implement initiatives from Head Office to enhance customer satisfaction and in-store processes.
Qualifications & Skills:
- Grade 12
- 3 to 5 years' retail store management experience
- Knowledge of sales and service management
- Budgeting skills
- Proficiency in MS Office
- Effective communication skills
- Understanding of retail trade, brand, customer, and products
Mr Price Group Limited is an equal opportunity employer and committed to Employment Equity.