Store Manager & Mechanic

Canyoncafē South Africa; Stellenbosch; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A retail and service shop located in Stellenbosch is seeking a Store Manager & Mechanic. This full-time, on-site role involves overseeing daily operations, ensuring customer satisfaction, managing inventory, and performing bicycle maintenance and repairs. Ideal candidates should possess strong customer service and mechanical skills, along with previous experience in store management. Technical certifications in bicycle mechanics are a plus.

Qualifications

• Skills in Customer Satisfaction, Customer Service, and Communication.
• Experience in Store Management and Retail Loss Prevention.
• Mechanical skills with expertise in bicycle maintenance and repair.
• Excellent organizational and multitasking abilities.
• Strong leadership and team management skills.
• Ability to handle workload effectively and ensure smooth shop operations.
• Previous experience in a similar role preferred.

Responsibilities

• Overseeing daily store operations and ensuring customer satisfaction.
• Managing store inventory and handling retail loss prevention.
• Conducting mechanical maintenance, repairs, and troubleshooting of bicycles.

Skills

Customer Satisfaction

Customer Service

Communication

Store Management

Retail Loss Prevention

Mechanical skills

Organizational abilities

Leadership

Multitasking

Education

Technical certifications in bicycle mechanics

Job description

Company Description

Canyoncafē is the Powerseller of Canyon Bicycles in South Africa.

This position is for our Retail and Workshop in Stellenbosch.

Role Description

This is a full-time, on-site role for a Store Manager & Mechanic, located in Stellenbosch. The Store Manager & Mechanic will be responsible for overseeing daily store operations, ensuring customer satisfaction, providing excellent customer service for walk-in and online clients. Additionally, the role involves managing store inventory and handling retail loss prevention. The candidate will also conduct mechanical maintenance, repairs, and troubleshooting of bicycles and related equipment.

Qualifications

• Skills in Customer Satisfaction, Customer Service, and Communication
• Experience in Store Management and Retail Loss Prevention
• Mechanical skills with expertise in bicycle maintenance and repair
• Excellent organizational and multitasking abilities
• Strong leadership and team management skills
• Ability to handle workload effectively and ensure smooth shop operations
• Previous experience in a similar role preferred
• Technical certifications or training in bicycle mechanics are a plus